Summary
Overview
Work History
Education
Skills
Additional Attributes
Timeline
Generic

Jessica Paczesny

Peoria

Summary

Highly analytical, communicative, and collaborative professional with a proven ability to adapt quickly to new environments. Committed to contributing to team success and continually improving professional skills. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Known for maintaining a positive attitude and strong dedication to continuous learning and personal growth.


Overview

7
7
years of professional experience

Work History

Sale’s Manager/Customer Accounts Manager

Aaron’s Rent to Own
10.2023 - Current
  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments
  • Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
  • Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements
  • Maintain customers contact over the phone and through home visits
  • Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals
  • Networking with customers and identifying new prospects
  • Developing and implementing marketing and promotional strategies to increase sales and profit
  • Hiring, training, and developing staff
  • Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Rehab Nursing Tech

Encompass Health and Rehabilitation Hospital
07.2022 - 10.2023
  • Assists with patient admissions to and discharges from rehab facility specializing in Stroke, Parkinson’s, Amputations, and Spinal Cord Injury
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Properly applies specialty orthopedic equipment for safe patient ambulation, transfers, and activities of daily living
  • Specialty falls prevention training
  • Managed comprehensive orthopedic equipment setup and patient positioning, ensuring optimal support during therapeutic interventions
  • Executed evidence-based fall prevention strategies while monitoring vital signs and patient progress during rehabilitation sessions
  • Facilitated smooth patient transitions between care phases, working closely with interdisciplinary teams to maintain treatment continuity
  • Enhanced patient recovery outcomes through consistent application of specialized rehabilitation protocols and adaptive equipment usage

Power Consultant

Fusion Power
01.2022 - 03.2023
  • Provide customers with information about company equipment and solar systems
  • Created and managed project plans, timelines and budgets.
  • Preparing or reviewing designs for the customer’s solar installation
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.

Licensed Nursing Assistant- Covid-19 -Neurology/Nephrology Medical/Surgical Technologist

Honor Health John C. Lincoln
03.2021 - 04.2022
  • Coordinate specialized patient care for covid-19 population including respiratory management and phlebotomy
  • Perform and manage continuous ambulatory peritoneal dialysis
  • Thrive within high acuity, fast-paced environment
  • Managed complex COVID-19 patient care protocols, including specialized respiratory treatments and peritoneal dialysis procedures while maintaining strict safety standards
  • Streamlined patient care workflows in high-acuity neurology unit, enhancing treatment efficiency while ensuring exceptional care delivery standards
  • Collaborated with interdisciplinary teams to coordinate comprehensive care plans, focusing on nephrology patients requiring specialized monitoring
  • Implemented evidence-based care protocols for COVID-19 patients, adapting procedures to meet evolving healthcare guidelines and patient needs
  • Documented patient information and care activities in electronic health record.

Licensed Nursing Assistant- Long-term-Acute Care and Rehabilitation

Select Specialty Hospital
02.2018 - 04.2021
  • Collaborate with a multidisciplinary team of physicians, physical therapy, occupational therapy, speech language pathology, etc
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Serve as a team member including monitoring patient needs, assist nurse with basic activities of daily living
  • Help maintain airway patency by giving appropriate tracheostomy care
  • Coordinated patient care protocols with multidisciplinary healthcare teams, ensuring seamless integration of specialized treatments and rehabilitation services
  • Implemented comprehensive tracheostomy care procedures, maintaining strict adherence to safety protocols while monitoring patient respiratory status
  • Facilitated daily rehabilitation activities, supporting patients through recovery milestones while maintaining detailed progress documentation
  • Assessed and monitored vital patient metrics, promptly reporting changes to nursing staff and contributing to care plan adjustments

Education

Bachelor of Science - Nursing

Chamberlain College of Nursing
Phoenix, Arizona
10.2021

General Studies -

Gateway Community College
Phoenix, Arizona
05.2018

General Studies -

Chandler High
Chandler, Arizona
05.2014

Licensed Nursing Assistant/CNA -

East Valley Institute of Technology
Mesa, Arizona
05.2014

Skills

  • Bank reconciliation
  • Audit support
  • Cash flow management
  • Payment processing
  • POS
  • Sales operation
  • Marketing
  • Sales techniques
  • Team leadership
  • Relationship building
  • Sales management
  • Inventory monitoring

Additional Attributes

  • Basic Life Support for Healthcare Providers, American Heart Association, 02/01/25, 02/01/27
  • Licensed Nursing Assistant, Arizona State Board of Nursing, 04/01/15, 07/01/26
  • Accredited Interscholastic Coach, Level 1/Certified Interscholastic Coach Level 2; NFHS Coach Level 1, 2, 3

Timeline

Sale’s Manager/Customer Accounts Manager

Aaron’s Rent to Own
10.2023 - Current

Rehab Nursing Tech

Encompass Health and Rehabilitation Hospital
07.2022 - 10.2023

Power Consultant

Fusion Power
01.2022 - 03.2023

Licensed Nursing Assistant- Covid-19 -Neurology/Nephrology Medical/Surgical Technologist

Honor Health John C. Lincoln
03.2021 - 04.2022

Licensed Nursing Assistant- Long-term-Acute Care and Rehabilitation

Select Specialty Hospital
02.2018 - 04.2021

Bachelor of Science - Nursing

Chamberlain College of Nursing

General Studies -

Gateway Community College

General Studies -

Chandler High

Licensed Nursing Assistant/CNA -

East Valley Institute of Technology

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Jessica Paczesny