Jessica Porter
Yuma
Summary
Hardworking and motivated professional with several years of experience and record of success. Solid history balancing team performance, customer service and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Personable and upbeat. Decisive leader with good planning and organizational skills.
Overview
13
13
years of professional experience
Work History
Cook Shift Leader
Eduardos Mexican Food
Yuma
10.2013 - 05.2021
- Assisted in meal preparation and cooking for large groups.
- Maintained cleanliness of kitchen and food preparation areas.
- Operated kitchen equipment safely.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Waitress/Cocktail Server
Quechan Casino Resort
Winterhaven
05.2012 - 09.2013
- Provided excellent customer service to enhance guest experiences in the dining area.
- Took and processed food and drink orders accurately and efficiently for guests.
- Collaborated with kitchen staff to ensure timely delivery of meals to patrons.
- Managed cash register transactions, ensuring accurate handling of payments received.
- Responded promptly to guest inquiries and resolved issues to maintain satisfaction.
- Maintained a clean work station by restocking supplies, wiping down counters.
Manager
JCPenney Portrait Studio
Yuma
09.2008 - 03.2012
- Managed daily operations of portrait studio, ensuring smooth workflow and customer satisfaction.
- Trained and mentored staff on photography techniques and customer service best practices.
- Coordinated scheduling for photo sessions, optimizing studio availability for clients.
- Oversaw inventory management of photography equipment and supplies to maintain operational readiness.
- Recruited and hired qualified candidates to fill open positions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Cibola High School
Yuma, ArizonaSkills
- Customer service
- Team leadership
- Effective communication
- Problem solving
- Cash handling
- Flexible
Timeline
Cook Shift Leader
Eduardos Mexican Food
10.2013 - 05.2021
Waitress/Cocktail Server
Quechan Casino Resort
05.2012 - 09.2013
Manager
JCPenney Portrait Studio
09.2008 - 03.2012
Cibola High School