Jessica Robles
Goodyear
Summary
Undertake a career to help develop my skills as well as to make advances for my future. Eager to put excellent communication and teamwork skills to use in order to complete tasks safely and effectively.
Overview
2023
2023
years of professional experience
Work History
Barista
Collective Coffee
Laveen, AZ
2025 - 2026
- Delivered exceptional customer service in fast-paced environment.
- Trained new baristas on beverage preparation and store procedures.
- Operated espresso machines and brewing equipment efficiently.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Barista
Starbucks
Laveen
01.2023 - 2025
- Delivered exceptional customer service by warmly greeting customers and providing personalized recommendations to enhance the overall experience
- Prepared a variety of high-quality beverages with consistency and attention to detail
- Managed cash transactions accurately, including handling payments and balancing registers
- Collaborated with team members to maintain a positive, efficient work environment
- Contributed to team goals and overall store success through strong communication and teamwork
Front End Coordinator
Tj Maxx
Laveen
01.2021 - 01.2023
- Supervised front-end operations, ensuring smooth and efficient checkout processes
- Led and supported cashiers by providing guidance, training, and real-time assistance
- Created and managed daily break and lunch schedules to maintain coverage and productivity
- Monitored register activity, handled customer concerns, and resolved issues promptly
- Maintained a clean, organized, and welcoming front-end area in alignment with store standards
- Assisted with cash handling procedures, register audits, and end-of-day reconciliation
- Collaborated with management to drive customer satisfaction and achieve store performance goals
Education
Associate Degree in Nursing - Nursing
Phoenix College
Phoenix, AZ01-2029
Certificate - Certified Nursing Assistant
Yond Institute of Learning
Goodyear, AZ09.2024
High School Diploma -
Sierra Linda Highschool
Phoenix, AZ01.2023
High School Diploma -
Betty H. Fairfax Highschool
Laveen, AZ01.2021
Skills
- Bilingual (fluent in english and spanish)
- BLS/CPR Certified
- Accuracy and attention to detail
- Cleanliness
- Great communication
- Multitasking and organization skills
- Exceptional customer service
- Fast learner
- Hard worker
- Teamwork
Timeline
Barista
Starbucks
01.2023 - 2025
Front End Coordinator
Tj Maxx
01.2021 - 01.2023
Barista
Collective Coffee
2025 - 2026
Associate Degree in Nursing - Nursing
Phoenix College
Certificate - Certified Nursing Assistant
Yond Institute of Learning
High School Diploma -
Sierra Linda Highschool
High School Diploma -
Betty H. Fairfax Highschool