Summary
Overview
Work History
Education
Skills
Timeline
Generic

JESSIE HERRERA

Mesa

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

24
24
years of professional experience

Work History

CAD Manager

Arizona Dental Esthetics
09.2024 - 11.2024

This is a continuance of Caliber Dental Studious. Owners, company name and location is only change. Status of employment was not changed.

CAD Department Manager

Caliber Dental Studious
10.2022 - 10.2024
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Organized and detail-oriented with a strong work ethic.

Implant Coordinator

Gold Dust Dental
07.2021 - 07.2023
  • Entered data, generated reports, and produced tracking documents for incoming/outgoing accounts.
  • Assisted in training employees through day-to-day work such as waxing, model work, setting bites and CAD design.
  • Gathered and organized materials to support operations for Implants.
  • Set priorities and problem-solved workflow issues to maintain rapport with co-workers and doctors.
  • Assisted in Quality Control for incoming/outgoing accounts.
  • Prepared agendas and took notes at meetings to archive proceedings.
  • Utilized proactive communication abilities to resolve employment-related disputes.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Waxer

Exceptional Dental Arts
11.2018 - 06.2021
  • Maintained clean and sanitary workspace.
  • Waxed single units, multiple units, Diagnostic Wax-ups.
  • Prepared margins, invested, pressed and prepare crowns for ceramists.

Model Worker/Waxer

VanHook Dental Studio
03.2011 - 06.2018
  • Maintained organized work area by cleaning and removing hazards.
  • Made sure that products were produced on time and are of high quality.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.

Transportation Security Administration

Homeland Security
05.2001 - 07.2010
  • Responded effectively to security incidents and provided guidance regarding security procedures.
  • Monitored security checkpoints for compliance with applicable security protocols.
  • Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
  • Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
  • Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
  • Attended daily briefings with supervisors to discuss issues with security screening processes.
  • Performed pat-downs to look for unauthorized materials and weapons.
  • Used explosive detection machines and chemical swab systems to identify potential hazards.
  • Developed and maintained positive rapport with passengers and other airport personnel.
  • Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
  • Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
  • Screened over many passengers per day by verifying ID's and boarding passes.
  • Engaged in casual conversations with individuals to assess and analyze behaviors.
  • Responded to critical security incidents by applying standard operating procedures designed to minimize loss of life and damage to property.
  • Manually screened passengers unable to pass through metal detectors or who triggered alarms.
  • Identified potential airport, rail, and mass transit security concerns and completed more in-depth checks as part of investigation.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Operated X-ray screening machines and tools to screen people, containers, and personal belongings for potential hazards and weapons.
  • Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
  • Directed passengers navigating screening process, providing additional support to individuals exhibiting difficulties.
  • Adhered to strict screening techniques and procedures while conducting human screenings.
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
  • Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.

Education

Mesa High School
Mesa, AZ
05.1992

Skills

  • Work Planning and Prioritization
  • Point of Contact
  • Presenting Ideas and Plans
  • Best Practice Implementation
  • Autonomous and Self-Directed
  • Department Coordination
  • Staff Management
  • Team Oversight
  • Process Improvement
  • Staff Training
  • Problem Resolution

Timeline

CAD Manager

Arizona Dental Esthetics
09.2024 - 11.2024

CAD Department Manager

Caliber Dental Studious
10.2022 - 10.2024

Implant Coordinator

Gold Dust Dental
07.2021 - 07.2023

Waxer

Exceptional Dental Arts
11.2018 - 06.2021

Model Worker/Waxer

VanHook Dental Studio
03.2011 - 06.2018

Transportation Security Administration

Homeland Security
05.2001 - 07.2010

Mesa High School
JESSIE HERRERA