Jessie Hood
Glendale
Summary
Experienced, self-motivated professional with strong customer service skills. Detail-oriented and highly organized, with the ability to perform well under pressure, while maintaining a calm and professional demeanor.
Proficient in Microsoft Word, Excel, PowerPoint, and Google Docs, Sheets, and Slides.
Overview
23
23
years of professional experience
Work History
Human Resources Specialist
Deer Valley Unified School District
Phoenix
07.2022 - Current
- Act as an employee advocate to ensure fair and equitable treatment of all district employees.
- Process paperwork required for hiring new employees, in-district employee reassignments, transfers, and professional growth.
- Conduct pre-employment orientations with successful applicants. Conduct pre-employment background checks, including references and record verifications.
- Maintain manual and computerized personnel systems for all district employees in order to provide a comprehensive, efficient, accurate, and current record of all matters pertinent to employment.
Marketplace Specialist
Fry's Food And Drug
Tolleson
05.2008 - 08.2015
- Managed and optimized the company's marketplace presence in Arizona to achieve sales and profitability targets.
- Partnered with vendors for product selection, and coordinated with store management teams to drive sales of purchased goods.
- Tracked key performance metrics, analyzed data, and identified trends to inform strategic decisions and enhance Marketplace performance.
- Collaborated with team members during the holiday seasons to ensure all product categories were thoughtfully and strategically purchased.
Drug GM/Grocery District Supervisor
Fry's Food And Drug
05.2006 - 05.2008
- Worked under the guidance of a District Manager and Operations Supervisor to help stores achieve sales and inventory goals.
- Assisted select store GM and grocery managers in achieving their productivity goals, while maximizing sales.
Assistant Store Manager
Fry's Food And Drug
05.2005 - 05.2006
- Assisted in managing daily store operations and staff scheduling.
- Trained new employees on company policies and customer service standards.
Front End Manager
Fry's Food And Drug
05.2003 - 05.2005
- Managed daily front-end operations and ensured smooth customer service flow.
Education
High School Diploma -
Santa Fe High School
Santa Fe, NM06-1991
Skills
- Customer service
- Attention to detail
- Teamwork
- Time management
- Leadership
- Effective communication
- Critical thinking
- Training and mentoring
Timeline
Human Resources Specialist
Deer Valley Unified School District
07.2022 - Current
Marketplace Specialist
Fry's Food And Drug
05.2008 - 08.2015
Drug GM/Grocery District Supervisor
Fry's Food And Drug
05.2006 - 05.2008
Assistant Store Manager
Fry's Food And Drug
05.2005 - 05.2006
Front End Manager
Fry's Food And Drug
05.2003 - 05.2005
High School Diploma -
Santa Fe High School