Jessie J. Rowe IV
Mesa
Summary
Results-driven Senior Operations Leader with over 20 years of experience optimizing mission-critical operations in high-risk environments. Expertise in managing cross-functional teams, enhancing operational performance, and implementing standardized processes in regulated industries. Skilled in translating complex data into actionable insights while fostering team development and driving organizational performance. Committed to ensuring safety, efficiency, and accountability in technology-driven settings.
Overview
24
24
years of professional experience
Work History
Air Traffic Control Support Specialist
FEDERAL AVIATION ADMINISTRATION
09.2023 - Current
- Provide operational leadership supporting one of the nation's busiest transportation systems by improving operational consistency, quality assurance, compliance, and organizational performance.
- Key Contributions
- Analyze operational trends and develop recommendations that improve safety and organizational effectiveness.
- Led operational assessments to enhance continuous improvement initiatives.
- Conducted investigations into operational events, identifying root causes and recommending corrective actions to mitigate future risks.
- Prepared executive reports and operational briefings to inform and guide leadership decision-making.
- Collaborate with supervisors, operational personnel, and technical specialists to improve procedures across multiple operational areas.
- Support implementation of standardized operational practices that reduce risk and improve consistency.
- Apply analytical problem-solving and systems thinking to improve organizational performance.
- Provided technical support for FAA systems, ensuring operational efficiency and reliability.
- Assisted in troubleshooting software and hardware issues, enhancing user experience across departments.
- Assisted in troubleshooting complex issues to minimize downtime and enhance user experience.
Air Traffic Control Specialist
FEDERAL AVIATION ADMINISTRATION
07.2007 - 09.2023
- Managed real-time operations within one of the world's most complex transportation systems while supporting approximately 2.7 million aircraft operations annually across Southern California and Phoenix.
- Trusted to make thousands of safety-critical operational decisions where speed, accuracy, communication, and judgment directly impacted public safety and transportation efficiency.
- Managed operations during severe weather, equipment failures, emergencies, and runway changes, ensuring safety and continuity in rapidly changing conditions.
- Demonstrated exceptional judgment while making thousands of high-consequence operational decisions in one of the busiest airspace systems in the United States.
- Coordinated with operational teams to enhance efficiency and mitigate operational risks during peak traffic periods.
- Trained and mentored developmental Air Traffic Controllers operating in safety-critical environments.
- Conducted operational reviews and investigations to identify opportunities for continuous improvement.
Owner / Operator
J. ROWE ENTERPRISES
03.2014 - 08.2022
- Owned and operated two successful restaurants while directing every aspect of business operations.
- Managed financial performance and budget to ensure profitability and sustainability.
- Negotiated vendor contracts and managed supplier relationships.
- Oversaw regulatory compliance and operational safety.
- Recruited, hired, trained, and developed employees to build a skilled and motivated team.
- Developed marketing strategies and community partnerships.
- Planned and executed community and promotional events to enhance brand visibility and engagement.
Air Traffic Control Specialist (RAPCON)
UNITED STATES AIR FORCE
04.2002 - 09.2005
- Directed military and civilian aircraft operations while supporting mission readiness at Ellsworth Air Force Base and Rapid City Regional Airport.
- Supported more than 40,000 military and civilian aircraft operations annually.
- Acted as Airfield Operations Liaison for the 28th Bomb Wing.
- Coordinated operational requirements among pilots, military leadership, and airfield operations to enhance mission effectiveness.
- Trained newly assigned controllers on military procedures and operational standards to ensure compliance and proficiency.
- Maintained operational discipline to support mission readiness and enhance flight safety.
Education
Bachelor of Science - Professional Aeronautics
Embry-Riddle Aeronautical University
Daytona Beach, FL05-2008
Associate of Science - Airway Science
Community College of The Air Force
08-2005
Skills
- Aviation Operations Planning
- Aviation Safety Standards
- Operational Risk Management
- Incident Investigation
- Root Cause Analysis
- Process Standardization
- Continuous Improvement
- Mission-Critical Operations Leadership
- Team Coordination
- Strategic decision-making
- Executive Communication
- Training & Development
Timeline
Air Traffic Control Support Specialist
FEDERAL AVIATION ADMINISTRATION
09.2023 - Current
Owner / Operator
J. ROWE ENTERPRISES
03.2014 - 08.2022
Air Traffic Control Specialist
FEDERAL AVIATION ADMINISTRATION
07.2007 - 09.2023
Air Traffic Control Specialist (RAPCON)
UNITED STATES AIR FORCE
04.2002 - 09.2005
Bachelor of Science - Professional Aeronautics
Embry-Riddle Aeronautical University
Associate of Science - Airway Science
Community College of The Air Force
HONORS & RECOGNITION
- Multiple FAA Cash Awards for Exceptional Performance
- Multiple FAA Time-Off Awards for Outstanding Contributions
- Letter of Appreciation for Veteran Community Service
- Air Force Good Conduct Medal
- Global War on Terrorism Service Medal
PROFESSIONAL DEVELOPMENT
- FAA Quality Assurance / Control Specialist Course
- FAA Academy Graduate
- USAF Air Traffic Control Technical Training
- USAF Training Qualification Course