Jesus Cerrito Ramirez
Mesa
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Logistics Coordinator III
Amazon
Tempe, AZ
01.2021 - 02.2026
- Providing support in a process called RADR, where I help schedule Amazon leaders on ride-alongs with drivers at the delivery stations, as well as fix leaders' compliance issues and exempt leaders if they are unable to complete their required ride-alongs. Also supported by submitting tickets to our partner teams based on feedback from leaders to update any information in our system.
- Successfully transferred roadside assistance and ungrounding programs to the operations team by supporting the onboarding process for new associates through effective team collaboration and streamlined operational procedures to improve efficiency.
- Helped provide warranty coverage for our Delivery Service Partners who submitted reimbursements for vehicle repairs under warranty.
- Helped validate Addresses flagged during routes for undelivered packages and provided driver support if they fell behind by sending out another driver.
- Provided package support for drivers on the route by marking them delivered if the driver is unable too as well as providing missing information their devices wouldn't give them this would decrease returns to the station.
Production Manufacturing/Material Handler
Lehi Valley Trading Company
Mesa, AZ
10.2017 - 11.2020
- In charge of handling various machines, Including a caramelize machine, Coating machine and Sealing machine.
- Palletizing products promptly to have them ready for the production line.
- Used pallet jacks for efficient material transport and storage.
- Some forklift experience.
- Putting away and organizing products back to their correct areas at the end of the day.
- Helped in producing products when inventory was low in order to meet deadlines.
Team Member/ Key Holder-Manager
99 Cents Only Stores
Mesa, AZ
09.2016 - 08.2017
- Managed daily store operations, ensuring optimal customer experience and compliance with company policies.
- Operated cash register efficiently, handling transactions with precision and customer service focus.
- Supervised team members in daily operations, ensuring adherence to store policies and procedures.
Education
High School - Class of 2017
Apache Junction High School
05-2017
No Degree - Web Design
Mesa Community College
Mesa, AZSkills
- Conflict Management
- Scheduling coordination
- Supply chain operations
- Problem-solving
- Decision-making
- Logistics analysis
- Customer service
- Excel
- Bilingual
- Training experience
- Customer Obsession
- Ownership
- Salesforce
- Call Center experience
- Fleet Management
Certification
- 7 Positive Documents for Quality assurance
- AZA7 Amazon Ambassador program
- AWS Certificate of completion cloud partitioner
- AWS Certificate of completion Cloud associate
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Logistics Coordinator III
Amazon
01.2021 - 02.2026
Production Manufacturing/Material Handler
Lehi Valley Trading Company
10.2017 - 11.2020
Team Member/ Key Holder-Manager
99 Cents Only Stores
09.2016 - 08.2017
High School - Class of 2017
Apache Junction High School
No Degree - Web Design
Mesa Community College