Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Gabriel Rodriguez

Phoenix

Summary

Dynamic professional with a proven track record at the Phoenician Resort, excelling in team coordination and guest relations. Adept at problem-solving and training staff to enhance service quality. Recognized for improving operational efficiency and maintaining high standards in housekeeping practices, ensuring exceptional guest experiences. Critical thinker in high-stress situations all under a calm, cool demeanor capable of taking on multiple tasks at once. High drive towards excellence in everyone and myself. Guest satisfactory and employee happiness will always be first for me.

Overview

7
7
years of professional experience

Work History

Cook

Little Caesars Pizza
12.2018 - 12.2020
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Handled transactions and finances at front-of-house.

Sales Associate

Walmart
12.2020 - 06.2021
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Aided in directing-brand appropriate marketing initiatives to improve presentation and maximize sales as a Supervisor in my final month.

Electrician Technician

HardHat Workforce Solutions Inc.
06.2021 - 06.2022
  • Performed electrical system installation of conduit, wire, power distribution and motor controls.
  • Tested, diagnoses, troubleshot electrical issues and safety hazards.
  • Inspected circuits already in place and lead team of electricians through installing high quality new ones.
  • Interpreted and validated technical issues, test solutions, follow-up and escalate when necessary.
  • Improved layouts for residential electrical systems and read blueprints.

Housekeeping Coordinator

Phoenician Resort
06.2022 - Current
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Provided critical and constructive feedback of employee behaviors/work ethic to ensure all standards are met through positive praises.
  • Worked with all outlets of the Resort such as; Engineering, Front Desk, Canyon Front Desk, Bell Desk, etc. to respond promptly to all guest requests.

Education

High School Diploma -

Metro Tech High School
Phoenix, AZ
05-2021

Skills

  • Quality improvements at first mistake
  • Training and mentoring
  • Department coordination
  • Strong organization
  • Expense tracking
  • Supply inventory management
  • Guest relations
  • Performance improvements
  • Budget administration
  • Team building
  • Task delegation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Food Tourism
  • Historical Exploration
  • Backpacking and Hiking
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Hiking
  • Playing Sports
  • Outdoor Recreation

Timeline

Housekeeping Coordinator

Phoenician Resort
06.2022 - Current

Electrician Technician

HardHat Workforce Solutions Inc.
06.2021 - 06.2022

Sales Associate

Walmart
12.2020 - 06.2021

Cook

Little Caesars Pizza
12.2018 - 12.2020

High School Diploma -

Metro Tech High School

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Gabriel Rodriguez