Jilaundre Edwards
Phoenix
Summary
Enthusiastic and result-oriented employee who is eager to bring strong administrative skills to a company in need of top level support. Proven ability to maintain an organized workspace and provide exemplary communication. Successful working in areas that involve relationship/team building and multicultural interactions. Experienced in working with private and confidential matters in a professional manner.
Overview
9
9
years of professional experience
Work History
Shipping Assistant
Superior Tape and Label
Gresham
01.2022 - 06.2025
- Prepare products for shipping
- Inspect product to ensure quality and pack products accurately
- Meet shipping deadlines and customer request dates
- Operate a fork-lift in a safe manner to load and unload trucks
- Divide and split cores and roles
- Efficiently wrap and load pallets onto trucks
- Report all problems and malfunctions
- Responsible for receiving inbound and outbound calls from consumers as well as processing chat and callback interactions
- Provide detailed and professional customer service over the phone and assist clients with any issues or need regarding their call that day.
- Perform research and investigate issues using available resources to provide solutions/information to the caller
- Reach daily goals to get our customers' accounts back in good standings.
Call Representative
Diversified Consultants, Inc.
12.2018 - 12.2019
Warehouse Associate
Amazon Fulfillment Center
01.2018 - 10.2019
- Consistently meet companies set quota for the amount of totes completed per shift
- Push totes (up to 60 pounds) with product to next destination within an allotted time frame
- Sort orders in a timely manner and be able to adhere to required organizational techniques.
- Work in a cross functional, fast paced environment and be able to assist other departments when needed.
- Troubleshoot problems
Host/Busser
Seven River BBQ
11.2016 - 05.2017
- Greet guests upon entry and present clean menus in a friendly, professional, and timely manner
- Set and clear tables to provide a clean and tidy environment for restaurant patrons
- Maintain table setting by removing courses as completed, refilling water glasses, and being attentive to additional needs
- Protect the establishment and guests by adhering to sanitation and safety policies.
- Close dining facility by cleaning chairs and tables, sweeping and vacuuming floors, and removing trash from the facility.
Education
Associate's Degree -
Clackamas Community College
01.2016
High School Diploma -
Milwaukee High School
01.2015
Skills
- Multi-phone Systems
- Communication
- Multitask
- Organization
- Adaptability
- Teamwork
- Proficient in Microsoft Programs
Timeline
Shipping Assistant
Superior Tape and Label
01.2022 - 06.2025
Call Representative
Diversified Consultants, Inc.
12.2018 - 12.2019
Warehouse Associate
Amazon Fulfillment Center
01.2018 - 10.2019
Host/Busser
Seven River BBQ
11.2016 - 05.2017
Associate's Degree -
Clackamas Community College
High School Diploma -
Milwaukee High School