JILL CORRELL
Chandler
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
34
34
years of professional experience
Work History
Realtor
DPR Realty
06.2004 - Current
- Prepared market analysis statistics and bid presentation for buyers and sellers.
- Verified documentation accuracy and fund disbursement for sales.
- Managed real estate transactions from initiation to closing.
- Developed extensive professional network with real estate investors.
- Scheduled home viewings with potential buyers.
- Monitored fulfillment of purchase contract terms.
- Advised prospective clients on current market activities.
- Planned and coordinated open house events.
- Facilitated closing processes between lender, mortgage companies, buyers and sellers.
- Maintained database of prospective customers.
- Advised clients on market conditions and prices
- Prepared representation contracts and purchase agreements
- Maximized customer savings with effective negotiation of buyer and seller contracts.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Maximized customer savings by effectively negotiating buyer and seller contracts.
- Recommended home improvements to sellers to maximize profits and promote faster sale.
- Promoted sales of properties through advertisements, open houses, multiple listing services and other online advertising platforms.
- Prepared forms needed for real estate transactions.
- Provided quick and accurate calculations, including percentages, commissions and discounts.
Escrow Assistant
DR Horton
09.2022 - 12.2022
- Prepared and delivered projected HUD-1 settlement statements to lender upon request.
- Followed-up on status of releases, policies, and return of recorded documents.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
HR Assistant, Book Keeping, Department Head
Home Depot
01.1992 - 01.2011
- Set up computers and registers throughout the stores in multiple locations.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Responsible for placing orders for office supplies and product throughout the store.
- Supported human resources by scheduling interviews and scheduling all associates for floor coverage based on customer service needs as well as training for product knowledge in their areas.
- Responsible for balancing the safe and multiple payment deposits to the bank.
- Maintained full compliance when executing and tracking bank reconciliations, invoicing, billing and collections.
- Reviewed purchase documents and company receipts for reconciliation with statements.
- Reconciled all bank and credit card accounts monthly.
- Reviewed and calculated payroll to promote timely disbursement of paychecks.
- Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
- Supervised payroll, electronic deposits and employee pay adjustments.
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
- Configured new employee work stations, including all hardware, software and peripheral devices.
Education
Some College (No Degree) -
Arizona School of Real Estate
Scottsdale, AZNo Degree - Business Communication
Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZSkills
- Customer service
- Complaint resolution
- Call Center Operations
- Product education
- Recordkeeping
- Client relationship management
- Organization
- Administrative support
- Verbal and written communication
- Contract negotiation
- Team building
- Problem resolution
- Planning and coordination
Timeline
Escrow Assistant
DR Horton
09.2022 - 12.2022
Realtor
DPR Realty
06.2004 - Current
HR Assistant, Book Keeping, Department Head
Home Depot
01.1992 - 01.2011
Some College (No Degree) -
Arizona School of Real Estate
No Degree - Business Communication
Maricopa Community Colleges, Scottsdale Community College