Dedicated, loyal, self-motivated and accountable team player with strong work ethic and ability to thrive in team-based setting or as individual performer. Blends superb time management and organizational skills with attention to detail. Skilled in achieving organizational goals and desired outcomes. Demonstrates excellent judgment in balancing client, employee and company objectives.
Overview
30
30
years of professional experience
Work History
Supervisor, Administrative and Executive Support
Chiricahua Community Health Centers Inc.
Sierra Vista
05.2022 - Current
Managed executive calendars, scheduling appointments and coordinating meetings.
Coordinated office events, ensuring logistics and materials were in place.
Acted as a liaison between executives and internal/external stakeholders.
Prepared agenda, board packet contents and minutes for monthly meetings of the Board of Directors.
Managed Relias training platform for 400 employees.
Monitored credentialing compliance for clinical staff.
Tracked and reviewed continuing education reimburse requests for clinical staff.
Managed requests for external training for all staff.
Created agendas and schedules for all new hire orientations.
Maintained confidential files and documents, ensuring data security protocols were followed.
Monitored incoming emails and responded accordingly in a timely manner.
Managed distribution of incoming and outgoing USPS mail.
Prepared reports, agendas, minutes, and other documents as requested by executive staff.
Supervised daily operations of community health programs and services.
Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
Set up meeting and event logistics for senior management and updated calendars.
Ensured all relevant paperwork was completed accurately prior to submission for approval.
Program Coordinator/Supervisor
Arizona's Children Association
Sierra Vista
03.2014 - 10.2020
Oversee daily operations of foster care, adoption and home assessment program team for multiple southern Arizona counties.
Create and manage case files for foster care applicants in order to ensure compliance with established deadlines.
Monitor completion of data requirements and reporting requirements in Next Gen/EHR by all workers.
Oversee performance and quality assurance for case managers.
Perform and review written home evaluations, client surveys and team audits.
Maintain records by creating monthly reports, closing terminated records and performing chart audits.
Build and maintain relationships with case workers, clients and all stake holders.
Oversee client caseload, manage assessments and functional analyses of team member performance as well as family assessments.
Coach and mentor staff members through constructive feedback.
Work closely with Program Director to uncover issues, determine appropriate solutions and offer assistance with team performance and deliverables.
Advocate for best interests of children in state care.
Interview applicants, recommend individuals for hiring and evaluate staff performance.
Advocate for company policies, objectives and communication goals.
Assistant Store Team Leader
Target
Sierra Vista
12.1995 - 01.2014
Promoted store brand, mission and values to employees and customers to maintain ideal store atmosphere.
Helped store management promote sales-oriented culture with intense focus on delivering superior customer service through establishing rapport with customers.
Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
Conducted job interviews, led employee performance evaluations with constructive feedback.
Maintained efficient team operations by coordinating effective schedules and employee work assignments to optimize coverage for expected customer demands.
Delegated tasks to employees based upon individual strengths and experience in customer service and presentation skills.
Conducted department walk-throughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
Executive Administrative Assistant/Office Manager at DARCO International CorporationExecutive Administrative Assistant/Office Manager at DARCO International Corporation