Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jillian Backs

Tempe

Summary

I am Dedicated and detail-oriented professional with many years of workforce experience. Recognized for exceptional organizational skills, goal-driven mindset, and a strong commitment to accuracy and efficiency. I currently hold a Bachelor of Arts, demonstrating a high level of academic discipline and analytical ability.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Receptionist

Atana Head Spa
11.2024 - Current
  • Welcomed visitors and clients with professionalism and warmth.
  • Managed appointment scheduling and check-ins using booking software.
  • Maintained organization and cleanliness of spa, workstations, and front desk.
  • Conducted inventory counts and processed shipments and deliveries.
  • Addressed client concerns and feedback calmly and professionally.
  • Prepared and served beverages to enhance client experience.
  • Executed time-sensitive tasks while multitasking in a fast-paced environment.

Assistant Manager

Claire's Boutique
03.2023 - 11.2024
  • provided customer service for merchandise, online orders, and specialized piercings.
  • managed opening and closing procedures to ensure smooth business operations.
  • conducted merchandising tasks such as planogram, restocking, working through shipment, and organizing sales floor/back room.
  • processed and maintained company paperwork and documentation.
  • create, track, and complete sales goals.
  • trained and onboarded new hires.
  • conducted inventory management including supply orders and audits.

Beauty Advisor

Target
06.2021 - 04.2022
  • Assisted customers in selecting and sampling products.
  • greeted and addressed customers questions or concerns.
  • Restocked merchandise and processed incoming shipments.
  • Executed merchandising tasks such as planogram, price changes, and inventory.
  • Maintained cleanliness and organization of sales floor and backroom.
  • Collaborated with vendors in order to display incoming product.
  • Processed payments, entering sales in register for prompt customer service.
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.

Beauty Advisor

Sally's Beauty Supply
06.2020 - 07.2021
  • Assist customers with product recommendations and special orders.
  • Use cash register and POS systems to complete sales.
  • Customize specific recommendations to customers for individualized hair needs.
  • Complete opening and closing procedures of store.
  • Complete sales goals through customer engagement.
  • Execute merchandising tasks such as planogram, shipment, and inventory.
  • Educated customers on proper product usage, techniques, and ingredients.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Education

Bachelor of Arts - Psychology

Arizona State University
Tempe, AZ
05-2025

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Proficient in Microsoft Excel
  • Schedule management
  • Document management
  • Typing speed
  • Adaptive learner
  • Problem-solving

Certification

  • Licensed cosmetologist.
  • certified in psychology first-aid.

Timeline

Receptionist

Atana Head Spa
11.2024 - Current

Assistant Manager

Claire's Boutique
03.2023 - 11.2024

Beauty Advisor

Target
06.2021 - 04.2022

Beauty Advisor

Sally's Beauty Supply
06.2020 - 07.2021

Bachelor of Arts - Psychology

Arizona State University

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