Jillian Hubert
Scottsdale
Summary
Dynamic professional with extensive experience in customer service and equine management, notably at Firebirds Wood Fired Grill. Proven ability to lead and teach diverse groups, while excelling in multitasking and organization. Certified in TIPS and CPR, I consistently deliver exceptional service and foster a welcoming environment for guests.
Overview
10
10
years of professional experience
Work History
Server/Cocktail Bartender
Firebirds Wood Fired Grill
Chandler
03.2025 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed food and drink orders accurately and efficiently.
- Certified Trainer: Assisted in training new servers on restaurant procedures and menu items.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Wrangler
Saguaro Lake Guest Ranch
Mesa
10.2024 - 03.2025
- Guided guests on horseback rides through scenic trails.
- Maintained and cared for horses, ensuring their health and well-being.
- Assisted with daily ranch operations, including feeding and grooming animals.
- Provided safety instructions and trail etiquette to guests before rides.
- Monitored horse equipment and saddlery for functionality and safety.
Wrangler
Hawley Mountain Guest Ranch
Big Timber
07.2021 - 10.2024
- Dude ranch wrangler for all levels of riding and horse experience.
- Leading and dragging strings up to 15 guests long.
- Gathering and pushing horses over expansive distances, doctoring, trimming, shawing, teaching, and schooling horses.
- Tending to the safety and morale of guests while in the saddle.
- Assisted guests with safety briefings before riding excursions.
Bartender
KKatie's Burger Bar
12.2023 - 04.2024
- Responsibilities include but are not limited to seating, serving, and cleaning up after customers all while providing quality customer service.
- Taking food and beverage orders, as well as upholding my responsibility for the TIPS certification.
Bar Back
KKatie's Burger Bar
12.2022 - 01.2024
- Responsibilities include but are not limited to seating, serving, and cleaning up after customers all while providing quality customer service.
Sales Associate and Cashier
Harmony Two
11.2022 - 05.2023
- Responsibilities include but are not limited to aiding customers in selection and checkout, supplying lottery, cleaning and restocking merchandise, as well as providing quality customer service.
Taproom Associate
Brewery 44
05.2021 - 08.2021
- Bartender and server.
- Supplying kind service to customers in a safe and welcoming environment.
Counselor and Equine Staff
Sandy Hill Camp and Retreat Center
06.2019 - 08.2019
- Camp counselor for 1 and 2 week campers ages 11 to 13.
- Aided in getting campers up and ready for the day and bed, getting them from one activity to the next, and making sure all morals were up.
- As well as riding instructor and trail ride leader for ages 8 to 16 teaching basic start, stop, steer lessons to walk, trot, canter.
- Included creating lesson plans, barn chores, and working horses.
LDP
Grotonwood
Groton
06.2015 - 08.2016
- The LDP or Leadership Development Program is a five week summer program where one can learn what it takes to put a camp together and how it operates while developing their own leadership skills.
- Each week is spent specializing in a different aspect of camp like resources, kitchen, maintenance, or adults with disabilities.
Resource Staff
Grotonwood
Groton
08.2016
- Creating, running, and deconstructing crafts and games for about 150-200 campers that both young kids and adults with disabilities can take part in.
- (Promoted from and LDP to full time staff at the end of the summer).
Education
Special Education Minor - Studied how to aid individuals with disabilities with day to day activities, education, and other aspects of their life
Wilson College
11.2025
CPR - Trained to administer first aid, CPR, and knowledge to properly use an AED
Red Cross
11.2025
Trimming Mentor (Barefoot) - Learned what to be looking for in a healthy hoof and how to properly trim it for the horse to function to the best of its ability
Erin Kelleher
11.2025
Farrier Mentor - Learned the difference in trimming in preparation for a shoe compared to barefoot
Joe Stewart
11.2025
Tips And Food Handling Certification
03-2025
Equine Facilitated Therapies - Graduate that studied how horses can have a positive influence on people's lives specializing in people with disabilities
Wilson college
Chambersburg, PA05.2021
Skills
- Horse riding and handling
- Leading and Teaching children and adults
- Upselling techniques
- Professional appearance
- Task prioritization
- Multitasking and organization
- Customer service
- CPR and First aid
- AED
- CECTH
- TIPS and Food Handling
- Special education support
References
- Joe Stewart, 406-932-5791, Employer / Farrier Mentor
- Karen Scott, 774-283-1601, Client
- Erin Keller, 917-817-0325, Mentor
- Tara Disangro, 508-562-2302, Family friend
Timeline
Server/Cocktail Bartender
Firebirds Wood Fired Grill
03.2025 - Current
Wrangler
Saguaro Lake Guest Ranch
10.2024 - 03.2025
Bartender
KKatie's Burger Bar
12.2023 - 04.2024
Bar Back
KKatie's Burger Bar
12.2022 - 01.2024
Sales Associate and Cashier
Harmony Two
11.2022 - 05.2023
Wrangler
Hawley Mountain Guest Ranch
07.2021 - 10.2024
Taproom Associate
Brewery 44
05.2021 - 08.2021
Counselor and Equine Staff
Sandy Hill Camp and Retreat Center
06.2019 - 08.2019
Resource Staff
Grotonwood
08.2016
LDP
Grotonwood
06.2015 - 08.2016
Special Education Minor - Studied how to aid individuals with disabilities with day to day activities, education, and other aspects of their life
Wilson College
CPR - Trained to administer first aid, CPR, and knowledge to properly use an AED
Red Cross
Trimming Mentor (Barefoot) - Learned what to be looking for in a healthy hoof and how to properly trim it for the horse to function to the best of its ability
Erin Kelleher
Farrier Mentor - Learned the difference in trimming in preparation for a shoe compared to barefoot
Joe Stewart
Tips And Food Handling Certification
Equine Facilitated Therapies - Graduate that studied how horses can have a positive influence on people's lives specializing in people with disabilities
Wilson college