Jiraporn Hanthongchai
Tucson
Summary
Positive and upbeat professional knowledgeable about safety standards, customer relations and inventory management. Highly professional, team-oriented and proactive in organizing workflows and resources to meet shift demands.
Overview
10
10
years of professional experience
Work History
Shift Supervisor, Pharmacy Technician
CVS Pharmacy
Tucson
10.2023 - Current
- Assisted upper management with daily operations to meet standards of service and quality.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Assisted customers with product selection when needed.
- Completed opening and closing duties to facilitate business operations.
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Received payment from customers and processed credit card transactions when necessary.
Bartender
Pato Thai
Flagstaff
08.2022 - 08.2023
- Monitored bar inventory and promptly restocked low items before depletion.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Adhered to state regulations regarding serving alcohol responsibly.
Server
Dara Thai
Flagstaff
01.2020 - 08.2022
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked food before serving it to customers.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Trained new employees to perform duties.
- Delivered food orders promptly and courteously.
- Served food and beverages to patrons and confirmed complete orders.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Cashier, Manager’s Assistant
Lee Lee International Supermarket
Tucson
03.2015 - 10.2019
- Worked effectively in team environments to make the workplace more productive.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Bachelor of Science - Hospitality Administration And Management
Northern Arizona University
Flagstaff, AZ05-2023
Skills
- Customer service
- Employee training
- Team collaboration
- Problem solving
Timeline
Shift Supervisor, Pharmacy Technician
CVS Pharmacy
10.2023 - Current
Bartender
Pato Thai
08.2022 - 08.2023
Server
Dara Thai
01.2020 - 08.2022
Cashier, Manager’s Assistant
Lee Lee International Supermarket
03.2015 - 10.2019
Bachelor of Science - Hospitality Administration And Management
Northern Arizona University