JIZZELLE GONZALES
TUCSON,AZ
Summary
To acquire a position that will allow growth professionally, while making a significant contribution to the success of the company. I am experienced in scheduling and coordinating referrals and have a proven track record of efficiently and accurately completing any task.
Overview
10
10
years of professional experience
Work History
Referral Specialist
Arizona Urology Specialist
Tucson, AZ
06.2016 - Current
- Complete incoming referrals for 22 Physicians.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Developed strong relationships with external healthcare facilities, fostering a collaborative approach to patient care coordination.
- Streamlined referral processes for increased efficiency, resulting in timely appointments for patients.
Orthopedic Appointment Scheduler
Southwest Shoulder, Elbow & Hand Center
Tucson, AZ
04.2015 - 06.2016
- Appointment scheduling for 6 Physicians, Insurance Verification, Front Desk Check In and Check Out, Referrals, Handling incoming calls/patient questions, Operator, Medical Records.
- Completed logs and reports detailing production data such as volume, materials used, and quality assurance results, helping management make accurate operational decisions.
- Demonstrated adaptability by quickly learning new technologies and processes as they were introduced into the workplace environment.
Pre -Authorization Specialist
Pima Pain Centers
Tucson, AZ
01.2014 - 03.2015
- Appointment Scheduling, Prior Authorizations: Procedure scheduling, Radiology and Physical Therapy Referrals
- Medical Records, Chart Prep, Insurance Verifications
- Front Desk Check In -Out
Education
Associates Degree Healthcare Administration - Health Administration
Brown Mackie College
Tucson10.2012
Skills
- Data entry proficiency
- Medical terminology knowledge
- Healthcare industry understanding
- Multi-line telephone operation
- Multi-line phone proficiency
- Organizational abilities
- Notetaking and documentation
- Accurate Documentation
- Database Administration
- Clerical Support
- Adaptable and Flexible
References
Ana Cordova 520-468-9881 - Arizona Urology Specialist
Maria Negron 203-887-5519 - Arizona Urology Specialist
Yvonne Beauchamp 520-272-7388 - Arizona Urology Specialist Supervisor
Timeline
Referral Specialist
Arizona Urology Specialist
06.2016 - Current
Orthopedic Appointment Scheduler
Southwest Shoulder, Elbow & Hand Center
04.2015 - 06.2016
Pre -Authorization Specialist
Pima Pain Centers
01.2014 - 03.2015
Associates Degree Healthcare Administration - Health Administration
Brown Mackie College
Similar Profiles
Mikalah SmithMikalah Smith
Front Desk Receptionist at Urology Specialist Of The CarolinasFront Desk Receptionist at Urology Specialist Of The Carolinas
Paula GuentherPaula Guenther
Site Manager at Arizona Urology SpecialistsSite Manager at Arizona Urology Specialists
Jocelyn WestberryJocelyn Westberry
Lead Medical Assistant at Covenant Medical Group/ Urology SpecialistLead Medical Assistant at Covenant Medical Group/ Urology Specialist