Jo-Ann Sarnak
Scottsdale,AZ
Summary
Accomplished Senior Program Underwriter/Supervisor with extensive experience specializing in risk management for Professional Employer Organizations and Temporary Staffing Agencies nationwide. Focus on motivating and building positive team dynamics to accomplish company goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Excels in leadership, communication and customer relations.
Overview
22
22
years of professional experience
Work History
Senior Program Underwriter/Supervisor
Artex Risk Solutions, Inc.
02.2022 - Current
- Works collaboratively across all internal departments
- Attends regularly scheduled manager meetings
- Sets agenda and leads team meetings quarterly
- Determine and implement training initiatives for team members to ensure the on-going knowledge transfer of underwriting procedures
- Underwriting, analyzing and managing new and renewal workers compensation portfolio including risk selection and classification with 95% renewal retention
- Superior professional communication, both verbally and in writing, with internal and external stakeholders, agents, carriers and customer risk management teams
- Administer and monitor carrier underwriting authority, guidelines and regulations
- Work with upper management on emerging processes, procedure changes
Senior Program Underwriter
Artex Risk Solutions, Inc.
04.2002 - 02.2022
- Produce underwriting results through appropriate risk selection and pricing
- Measure and identify exposures both direct and contingent
- Select risks so as to avoid catastrophic loss severity
- Adhere to carrier guidelines to ensure integrity and profitability
- Successfully manage book of business to include 95% annual retention within multiple state territories
- Extensive experience in both Middle Market platforms and Global high risk retention programs
- Sound knowledge and use of workers’ compensation principals following NCCI, state and industry guidelines and standards
- Established customer relations with key contacts at client and agency level
- Assist in training of new personnel as needed
Education
Some College (No Degree) - Business Studies
Luzerne County Community College
Nanticoke, PASkills
- Team Leadership and Mentoring
- Supervisory Experience
- Adaptability and Flexibility
- Time Management
- Reliable
- Risk Assessment Analysis
- Decision Making
- Attention to Detail
- Problem Resolution
- Proficient in Outlook, Excel, Word, Basic Powerpoint, Teams
- Customer Relations, Service Oriented
- Excellent Written and Verbal Communication
Accomplishments
- Issued 01/04/2007
- Current through 01/31/2027
Property & Casualty Arizona Insurance License
Timeline
Senior Program Underwriter/Supervisor
Artex Risk Solutions, Inc.
02.2022 - Current
Senior Program Underwriter
Artex Risk Solutions, Inc.
04.2002 - 02.2022
Some College (No Degree) - Business Studies
Luzerne County Community College
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