Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joanna Johnston

El Mirage

Summary

Hardworking account manager/HR Assistant/ Marketing Manager and customer relationship building, honed at Albrecht and Son LLC. Excelled in accounts receivable management and financial reporting, enhancing client communication and streamlining processes. Skilled in teamwork and collaboration, consistently achieving goals through strategic planning and problem-solving.

Overview

19
19
years of professional experience

Work History

Account Manager/HR Assistant/Marketing Manager

Albrecht and Son LLC
Youngtown
02.2012 - Current
  • Pay $25/hr.
  • Posted and verified entries to logs, spreadsheets or reports to update department records and accounting systems.
  • Managed timely invoicing of clients and ensured accurate billing details.
  • Reconciled bank statements on a regular basis to ensure accuracy of financial records.
  • Maintained accurate records of accounts receivable and payable transactions.
  • Managed accounts receivable records including invoicing, payment collection.
  • Generated monthly statements for accounts receivable operations.
  • Ensured compliance with internal controls over accounts receivable processes.
  • Developed procedures for handling difficult accounts receivable situations.
  • Processed and reconciled accounts receivable and payable transactions.
  • Generated monthly statements for all accounts receivable transactions.
  • Managed accounts receivable functions including invoicing and collections.
  • Assisted with monthly reconciliation of accounts receivable ledgers.
  • Prepared detailed analysis on accounts receivable aging report.
  • Inspected accounts receivable and payable ledgers.
  • Analyzed financial data related to accounts receivable transactions.
  • Performed periodic audits of accounts receivable transactions.
  • Created reports and analysis of accounts receivable data.
  • Reconciled accounts receivable ledgers with supporting documents.
  • Developed strategies to reduce accounts receivable aging balances.
  • Reconciled accounts receivable balances on a regular basis.
  • Performed daily balancing of accounts receivable ledgers.
  • Managed accounts payable and accounts receivable processes.
  • Prepared reports summarizing customer accounts receivable activity.
  • Reconciled accounts receivable and payable ledgers for accuracy.
  • Assisted with daily reconciliation of accounts receivable ledger.
  • Assisted with accounts receivable collection efforts when necessary.
  • Reconciled accounts receivable transactions against general ledger entries.
  • Assisted with reconciliation of intercompany accounts receivable transactions.
  • Performed daily reconciliation of accounts receivable and payable.
  • Created detailed reports to track accounts receivable activity.
  • Supported accounts payable and accounts receivable functions.
  • Reviewed accounts receivable and prepared aging reports.
  • Managed accounts receivable processes including collections when necessary.
  • Analyzed accounts receivable aging reports monthly.
  • Maintained accounts receivable ledger and prepared monthly invoices.
  • Identified process improvement opportunities within Accounts Receivable processes.
  • Managed accounts payable, accounts receivable and payroll.
  • Performed monthly reconciliations of accounts receivable and payable.
  • Researched and resolved discrepancies in accounts receivable balances.
  • Performed administrative tasks associated with accounts receivable.
  • Monitored accounts receivable balances and collections activity.
  • Developed strategies for improving the accounts receivable process.
  • Participated in financial audits related to accounts receivable.
  • Monitored aging accounts receivable balances for assigned clients.
  • Prepared monthly reports detailing status of accounts receivable.
  • Conducted periodic reviews of accounts receivable aging reports.
  • Conducted regular audits of accounts receivable records.
  • Managed accounts receivable including collections from delinquent accounts.
  • Provided support to Accounts Receivable Department when needed.
  • Reconciled bank statements monthly against accounts receivable records.
  • Performed monthly reconciliations of accounts receivable ledgers.
  • Facilitated internal and external audits related to accounts receivable.
  • Analyzed and reconciled tenant accounts receivable ledgers.
  • Reconciled accounts receivable and payable ledgers.
  • Managed accounts receivable processes for payments from clients.
  • Oversaw accounts payable, accounts receivable and payroll functions.
  • Processed accounts receivable invoices, payments, and refunds.
  • Generating reports on accounts receivable status.
  • Assisted with the reconciliation of accounts receivable ledgers.
  • Managed accounts receivable by collecting payments from customers.
  • Managed accounts receivable processes including invoicing and collections.
  • Researched discrepancies in accounts receivable records.
  • Generated financial reports and tracked accounts receivable balances.
  • Developed standard operating procedures for accounts receivable functions.
  • Prepared journal entries related to Accounts Receivable activity.
  • Maintained accurate accounts receivable records, including aging reports.
  • Developed financial reports detailing accounts receivable aging status.
  • Processed payments and reconciled accounts receivable records.
  • Performed monthly reconciliation of accounts receivable balances.
  • Generated reports detailing accounts receivable status.
  • Processed loan payments and reconciled accounts receivable records.
  • Prepared periodic reports summarizing customer accounts receivable status.
  • Reconciled accounts receivable balances with third-party payers.
  • Reconciled accounts receivable ledgers against general ledger entries.
  • Assisted bookkeeper in maintaining accounts receivable and payable.
  • Maintained Accounts Receivable records in accounting software.
  • Reconciled accounts receivable records against invoices and contracts.
  • Performed daily reconciliation of accounts receivable balances.
  • Audited accounts receivable balances for assigned accounts regularly.
  • Trained new employees on Accounts Receivable procedures.
  • Processed accounts receivable payments and deposits.
  • Prepared daily reports on outstanding accounts receivable balances.
  • Reconciled accounts receivable balances at month end close.
  • Conducted periodic reviews of accounts receivable aging report.
  • Developed and implemented comprehensive marketing strategies to create awareness of the company's business activities.
  • Interviewed and hired talented individuals to add value to marketing team.
  • Developed and supervised marketing campaigns and events to maximize income and achieve audience targets.
  • Collaborated with internal teams on product launches and advertising strategies.
  • Coordinated with external vendors to produce promotional items such as t-shirts and mugs.
  • Cultivated business partnerships to build lasting relationships with internal and external parties.
  • Built relationships with influencers in the industry for increased visibility.
  • Managed creation of marketing materials, collateral and sales support tools.
  • Conducted research to determine ideal markets for products and services.
  • Drafted press releases announcing new products or services.
  • Researched emerging technologies in digital marketing space.
  • Produced ideas for promotional events or activities and organized them efficiently.
  • Coordinated with sales teams to develop mutual approaches to problems and opportunities.
  • Developed social media marketing strategies to help brand company and increase sales.
  • Tracked budgets for all marketing initiatives and provided regular updates.
  • Managed social media presence and directed programs to improve social media reputation and recognition.
  • Developed marketing strategies based on corporate objectives and market trends.
  • Performed market analysis to better understand target audiences.
  • Analyzed market trends to identify potential opportunities for growth.
  • Implemented customer loyalty programs that increased repeat business.
  • Negotiated with vendors to obtain most cost-effective pricing for product distribution.
  • Established effective working relationships with sales and agency leadership.
  • Created marketing policies and procedures, evaluating and revising to maximize team efforts.
  • Delivered compelling sales presentations to demonstrate expert product knowledge.
  • Designed graphics and logos for advertisements, newsletters, and other marketing collateral.
  • Set specific marketing goals that align with the overall direction and business goals.
  • Managed the design and production of promotional materials, such as websites and brochures.
  • Coordinated marketing events for showcasing product and service offerings.
  • Oversaw the company's marketing budget.
  • Organized trade shows and exhibitions to promote brand awareness.
  • Marketed research and analyzed data to identify and define audiences.
  • Tracked and measured marketing outcomes including marketing activities, response, leads, sales, retention, and ROI.
  • Delivered marketing strategy updates to upper-level management.
  • Evaluated marketing personnel and offered constructive feedback on ways to improve.
  • Collected and analyzed market research data for use in forecasting.
  • Led nationwide marketing campaigns from planning to execution.
  • Created content for promotional materials, including brochures, flyers, and websites.
  • Managed social media accounts and campaigns.
  • Maintained relationships with key customers through regular communication.
  • Marketed products and services at tradeshows and promotional events.
  • Supervised the department and provided guidance and feedback to other marketing professionals.
  • Monitored competitors' activities to keep up with industry trends.
  • Prepared and sent proposals to prospective clients.
  • Supervised a team of junior marketers in executing various projects.
  • Collaborated with other departments to coordinate strategic marketing activities.
  • Liaised with media and advertising agencies to promote products.
  • Formulated and launched marketing and promotional campaigns to maximize profits.
  • Evaluated the effectiveness of marketing campaigns using analytics tools.
  • Conducted thorough market research to obtain detailed understanding of consumer needs and trends.
  • Ensured compliance with all applicable laws related to advertising and promotions.
  • Monitored progress and submitted performance reports.
  • Tracked, analyzed and reported on marketing program results.
  • Developed and implemented marketing plans for new products.
  • Represented company at local and trade association meetings to promote products.
  • Identified opportunities for new client acquisition through various marketing channels.
  • Recommended policy changes to improve marketing tactics and strategies.
  • Planned advertising campaigns for online, print and other mediums.
  • Prepared marketing campaign budgets with finance personnel.
  • Generated ideas to increase sales through creative promotions.
  • Analyzed sales data to update a product or adjust marketing strategy.
  • Worked with management team to oversee and monitor marketing strategy.
  • Planned and facilitated meetings to share marketing plans and explain future business goals.
  • Prepared monthly sales reports to document sales volumes, potential sales, and areas of proposed client base expansion.
  • Developed and implemented marketing strategies to increase brand awareness and sales.
  • Expanded personnel skill sets by mentoring marketing team both individually and in groups.
  • Planned events such as webinars or seminars to engage customers.
  • Recruited applicants for vacancies to fill open positions with qualified staff.
  • Developed and maintained HR databases, spreadsheets, and other tracking systems.
  • Answered questions from employees regarding HR policies and procedures.
  • Reviewed and updated employee records in HR database.
  • Researched, analyzed and evaluated various HR policies and procedures.
  • Developed, maintained and updated HR policies and procedures.
  • Prepared payroll records for submission to HR department.
  • Updated employee records in HR database system.

Sales Clerk

Anna's Linens
Avondale
08.2008 - 12.2008

PAY $8/HR

  • was laid off wasn't enough hours
  • Answered questions regarding the store and its merchandise.
  • Computed sales prices, total purchases and processed payments.
  • Demonstrated use and care of merchandise.
  • Placed special orders and called other stores to find desired items.
  • Recommended merchandise based on customer needs.

HIGHLIGHTS

  • Highlights
  • Internet research
  • Dependable independent worker
  • Job shop experience
  • Data analysis tools
  • Manual labor skills
  • Working the night shift.
  • Good multitasked
  • High school diploma
  • Excellent communication skills
  • Account development
  • Self-motivated
  • Goal-oriented
  • Networking skills
  • Sales force training
  • Excellent people skills
  • Listening skills
  • Problem-solving skills$

Clerk

Safeway
Peoria
06.2006 - 06.2007

Left because they wouldn't give me the time off I needed for my pregnancy

  • Answered questions regarding the store and its merchandise.
  • Cleaning floors, bathrooms, and much more.
  • Customer service.
  • Stocking and pushing carts. Helping people out, bagging groceries.

Education

High School Diploma -

Auga Fria High School
Avondale
05-2008

Some College (No Degree) - Medical Coding/Billing

College of Axia PHX Online

Skills

  • Account management
  • Accounts receivable management
  • Invoicing
  • Financial reporting
  • Data analysis
  • Customer relationship management
  • Time management
  • Problem solving
  • Process improvement
  • Sales forecasting
  • Team collaboration
  • Client communication
  • Vendor negotiation
  • Payment processing
  • Regulatory compliance
  • Teamwork and collaboration
  • Excellent communication skills
  • Multi-task management
  • Sales development
  • Data-driven decision making
  • Order processing
  • Relationship building
  • Advertising
  • Account servicing
  • Customer relationships
  • Strategic planning
  • Networking skills
  • Outbound telephone marketing
  • Managing advertising packages
  • Account verification
  • Customer service
  • Organizational fundraising

Timeline

Account Manager/HR Assistant/Marketing Manager

Albrecht and Son LLC
02.2012 - Current

Sales Clerk

Anna's Linens
08.2008 - 12.2008

Clerk

Safeway
06.2006 - 06.2007

High School Diploma -

Auga Fria High School

Some College (No Degree) - Medical Coding/Billing

College of Axia PHX Online
Joanna Johnston