Joanna Platero
Phoenix
Summary
I am a motivated and dependable worker with a strong attention to detail, and a background in customer service, design, and teamwork. I’m a quick learner, adaptable in fast-paced environments, and am committed to delivering the best, most accurate results. I am most confident in my strong communication, problem-solving abilities, and a positive, solutions-focused attitude.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Company
01.2024 - 01.2025
- Assisted customers with purchases, provided product knowledge, and maintained a clean and organized sales floor.
- Processed transactions efficiently, restocked merchandise, and supported team goals to meet sales targets and enhance customer satisfaction.
Front of House Team Member
Company
01.2021 - 01.2023
- Delivered excellent customer service in a fast-paced environment by greeting guests, taking orders, and ensuring timely and accurate food delivery.
- Handled point-of-sale transactions and supported team operations to maintain a welcoming and efficient dining experience.
Education
Associate of Applied Science - Web Design
Paradise Valley Community College
Phoenix01.2026
High School Diploma -
Collins Hill High School
Lawrenceville01.2019
Skills
- Communication skills
- Customer service
- Time management
- Organizational skills
- Team collaboration
- Adaptability
- Microsoft Office proficiency
- Adobe Creative Suite expertise
- HTML and CSS knowledge
- WordPress development
- Web design
Languages
Spanish
Professional
Accomplishments
Member of the National Society of Leadership and Success
Timeline
Retail Sales Associate
Company
01.2024 - 01.2025
Front of House Team Member
Company
01.2021 - 01.2023
Associate of Applied Science - Web Design
Paradise Valley Community College
High School Diploma -
Collins Hill High School