Joan R. Duran
Keams Canyon,AZ
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
28
28
years of professional experience
Work History
Business Manager
Hopi Junior/Senior High School
2020.07 - Current
- Supervise business office processes and compliance with applicable regulations, including internal controls, cash management, general ledger maintenance, payroll processing and compliance, monitoring purchasing and procurement functions, maintaining fixed asset ledgers, and assisting with general ledger coding questions.
- Other responsibilities include submitting the annual audit after acceptance by the Board, submitting interim quarterly financial reports, responding to inquiries and resolving issues raised by line officers, maintaining ledgers and internal control systems for student activity funds, and administering the school's employee benefits programs.
- Implementation of Infinite Visions accounting software for Finance, Human Resources, Fixed Assets/Inventory, and Grants Management
- Oversee the budgeting process for BIE/BIA funds.
- Assisted in oversight and budget development for all CARES Act funds for Hopi Junior Senior High School.
- Previously supervised the Food Service Department and Human Resources Department.
- Submitted reports to ADE on behalf of the Food Service Department.
- Communicated with customers and vendors positively, with particular attention to problem resolution.
- Facilitated onboarding sessions and on-the-job training for new hires.
- Oversaw and managed the hiring process.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Fielded employee inquiries related to insurance, pension plans, vacation, sick leave, and employee assistance.
- Developed and maintained positive relationships with external vendors, insurance providers, and benefits administrators to establish trust and rapport.
- Utilized TalentEd Hire to track applications and manage online job vacancies.
Secretary
Hopi Junior/Senior High School
2020.02 - 2020.06
- Provide administrative and clerical support for the Dean of Students
- Manage office schedules, coordinate meetings and visits, organize files, answer phones, and perform other essential tasks
- Maintained and input disciplinary data into NASIS (Infinite Campus), prepared and sent correspondence to parents regarding student disciplinary actions, maintained a log of confiscated items, ensured the safekeeping of confiscated items, and released confiscated items to parents.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled daily scheduling tasks and provided administrative support for theentire department.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Retail Sales Associate
Bath & Body Works
2018.11 - 2019.12
- Employee working in retail; working on floor sets, restocking merchandise; zone and clean; merchandising; cashier; and providing excellent customer service.,
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and helped with product questions, selections, and purchases.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Retail Sales Associate
Hobby Lobby
2014.11 - 2019.12
- Employee working in retail;, in the Home Décor department; restock merchandise; zone and clean; merchandising; serve as a backup cashier; and provide excellent customer service.
- Answered questions about store policies and addressed customer concerns.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and helped with product questions, selections, and purchases.
Customer Service Representative III
Abilene Police Department
2011.04 - 2019.12
- Process open records request by responding to requesters in a timely manner; work with the City's legal department to ensure the police department's response to open records are in compliance with the open records law; expunge criminal records according to court orders; seal juvenile records; data entry into Spillman; merge duplicate name records; transcribe police officer's dictations; answer phone calls; and serve as a notary.
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Purchasing/Accounting and Payroll Clerk
Tuba City Unified School District
2007.11 - 2011.12
- Review purchase requisitions for accuracy in coding, verify budget capacity, and review all purchases for compliance with the procurement guidelines prescribed in the USFR and the Arizona Administrative Code
- Monitor district-wide vendor totals and ensure verbal/written quotes are submitted when required
- Convert purchase requisitions into purchase orders and send them to the vendors to place orders via mail, fax, or online
- Build and compile a vendor registry; obtain and record W-9 information from vendors; implement due diligence for cooperative purchasing contracts; and communicate with vendors
- Prepare and release IFBs (Invitation for Bids) and RFPs (Requests for Proposals); prepare legal notices to the media for publication and administer all bids for the district.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Verified timekeeping records and handled any discrepancies with employees.
- Processed new hire paperwork and documents.
- Updated employee files with new details such as changes in address or salary levels.
Business Manager
Saddle Mountain Unified School District
2007.07 - 2007.10
- Supervise the Business Office (Payroll and Accounts Payable) and the Human Resources Department
- Prepare and submit all financial reports required by the Arizona Department of Education and the Auditor General's office
- Review and approve expenditures and budget transfers; complete journal entries; manage State and Federal grants; submit cash management reports and completion reports
- Prepare board agenda items; submit monthly budget and expenditure balances for district funds and student activities to the Governing Board
- Communicate with directors and administrators; distribute departmental budgets and expenditure reports, and provide other financial reports as needed.
Director of Finance
Douglas Unified School District
2006.07 - 2007.06
- Supervise the Business Office (Procurement, Payroll, Accounts Payable, and Student Activities), Warehouse, and Operations (Maintenance and Transportation)
- Prepare and submit all financial reports required by the Arizona Department of Education and the Auditor's General Office
- Review and approve expenditures, process budget transfers and journal entries; monitor State and Federal grants; review and approve monthly bank reconciliations
- Communicate with administrators and directors; distribute departmental budgets and expenditure reports; and provide other financial reports as needed
- Provide training on procurement guidelines, chart of accounts, and submittal of travel requests for administrators and directors
- Work closely with financial auditors and maintain audit files.
Payroll Specialist
Cochise College
2006.03 - 2006.07
- Process payroll for approximately 900 employees at a community college encompassing two campuses and several long-distance learning centers located in southern Arizona
- Utilize Banner financial software to process payroll and print checks
- Complete and submit State and Federal reports; submit quarterly reports for Federal and State tax withholdings; electronically submit ASRS contributions; and submit unemployment reports to the State Department
- Address payroll-related problems and questions, audit payroll records, and review and update leave discrepancies.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
Curriculum Specialist Assistant
Omega Alpha Academy
2006.02 - 2006.03
- Assist the Curriculum Specialist with the creation of a rubric for each content standard by grade level for the teachers, grades 9-12.
Administrative Assistant
Window Rock Unified School District
2004.08 - 2006.02
- Assist the Business Manager with the daily operations of the Business Office, including Payroll, Accounts Payable, and Student Activities
- Maintained files for audit purposes; reviewed purchase requisitions for accuracy in coding and verifying budget capacity; verified compliance with procurement rules; processed budget transfers; and filed State and Federal reports
- Work closely with the Federal Projects Director to monitor the budgets for grants; complete and submit the financial reports for the Johnson O'Malley grant
- Served as the Acting Business Manager for two months until the District hired a replacement.
Civilian Pay Technician
Gallup Indian Medical Center
2004.04 - 2004.07
- Process payroll for approximately 900 government employees utilizing a web-based software called ITAS (Integrated Time and Attendance System)
- There were approximately 35 timekeepers who were responsible for tracking the time worked for each department
- I was responsible for ensuring that each timekeeper met the deadline for submitting automated timecards
- I assisted the timekeepers with questions and relayed information to the Area Office located in Window Rock
- Worked very closely with the Budget Analysts and Human Resources Department to monitor and maintain position control.
Accounting Technician
Gallup Indian Medical Center
2003.10 - 2004.04
- Examine invoices, receive reports, purchase order purchase requisitions, and other documents
- Match invoices with receiving reports and purchase orders; prepare vouchers for payment processing
- Research paid files with discrepancies, contact vendors, and assist staff with questions about orders
- Track incoming invoices utilizing Microsoft Access.
Payroll Clerk
Tuba City Unified School District No
2001.11 - 2003.10
- Process payroll for approximately 400 employees; set up employee positions, mandatory and voluntary deductions, and leave records for each employee
- Complete and submit state and federal reports; submit quarterly for Federal and State tax withholdings; submit ASRS contributions; and submit unemployment reports to the State Department
- Calculate timecards and input hours worked for hourly employees; reconcile statements for voluntary deductions; and process wage garnishments
- Prepare and submit the compensated absence leave report for the annual audit., Process payroll for approximately 500 employees; maintain accurate payroll records
- Complete and submit state and federal reports; submit quarterly reports for Federal and State tax withholdings; submit ASRS contributions; and submit unemployment reports to the State Department
- Address payroll-related problems and questions, and audit payroll records for accuracy
- Receiving incoming revenue deposits and submitting revenue receipts to the County Treasurer's Office.
Accounting Clerk
Tuba City Unified School District
2001.05 - 2001.11
- Review purchase requisitions for accuracy in coding, verify budget capacity, and review all purchases for compliance with the procurement guidelines in the USFR and the Arizona Administrative Code
- Monitor district-wide vendor totals and ensure verbal/written quotes are submitted when required
- Assist with school property surplus sales; advertisements, and administer sealed bid openings for school property sales.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Payroll Technician
Pinon Unified School District
1999.12 - 2001.02
- Process payroll and track leave for approximately 200 employees; maintain accurate payroll and leave records for each employee
- Complete and submit state and federal reports; submit quarterly reports for Federal and State tax withholdings; submit ASRS contributions; and submit unemployment reports to the State Department
- Address payroll-related problems and questions, and audit payroll records for accuracy.
Attendance Clerk
Pinon Unified School District
1996.08 - 1999.12
- Track student attendance for grades 9-12
- Serve as the student registrar, create and maintain student cumulative files, act as the custodian for student records, and enter student schedules into the student attendance system.
- Maintained accurate records of all absences, truancy issues and disciplinary actions.
- Called parents and guardians to inquire about late or truant students.
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
- Checked records for accuracy and completeness, and corrected errors.
- Accessed and used computer software applications to update and maintain records.
Substitute Teacher
Pinon Unified School District
1995.11 - 1996.05
- Substitute in the classroom for grades Kindergarten through 8th grade.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Supervised lunchroom and recess activities.
Education
No Degree - Pre-Nursing
Cochise College
Douglas, AZNo Degree - Pre-Nursing
University of New Mexico-Gallup
Gallup, NMNo Degree - Pre-Nursing
Northern Arizona University
Flagstaff, AZNo Degree - Pre-Nursing
Dine College
Tuba City, AZNo Degree - Pre-Veterinary Science
University of Arizona
Tucson, AZHigh School Diploma -
Tuba City High School
Tuba City, AZ05.1992
Skills
- Staff training and development
- Budgeting
- Team Building
- Payroll coordination
- Benefits and compensation management
Training
- Personnel Security Consultants, Adjudication Certification, 2021-2022
- Arizona School Personnel Administrators, Association (ASPAA) Personnel Academy, February 2022
- Federal Information Systems Security, Awareness/Information Management & Technology, February 2020
- Criminal Justice Information System, Security & Awareness Training, Level 3 CJIS Security Training, October 2019
- Records Management Overview, City of Abilene, September 2019
- Texas State Library & Archives Commission, Managing Social Media Webinar, August 2019
- Texas Law Enforcement Records Association, October 2018
- Tuba City Unified School District, Remote Requisition Training, April 2010
- Tuba City Unified School District, District Travel Procedures Training, April 2010
- Tuba City Unified School District, Student Activities Training, April 2010
- Tuba City Unified School District, Time Keeping Procedures & FLSA Training, May 2010
- Tuba City Unified School District, USFR Procurement Procedures Training, May 2010
- Windsor Management Group-Infinite Visions Fund Accounting, New User IVEE Payroll, September 2009
- Windsor Management Group-Infinite Visions Fund Accounting, New User IVEE Security, August 2009
- Windsor Management Group-Infinite Visions Fund Accounting, New User IVEE General Ledger, August 2009
- Windsor Management Group-Infinite Visions Fund Accounting, New User IVEE Purchasing and Payables, August 2009
- Arizona State Retirement System Employer Conference, August 2009
- The Trust, Mandatory Child Abuse Reporting, Prevention of Unlawful Harassment and Hazing, August 2009
- The Trust, Media Events: Avoiding the Spotlight, August 2009
- The Trust, Fingerprinting: Ensuring Students’ Safety through the Law and Science, August 2009
- 7th Annual Client Conference: Heinfeld, Meech, & Co., P.C., May 2008
- Advance Microsoft Excel Training, Rockhurst University ContinuingEdu cation Center, April 2008
- Surviving a Student Attendance Audit, Heinfeld, Meech, & Co., P.C., May 2007
- Grants Management, AASBO, May 2007
- 6th Annual Client Conference, Heinfeld, Meech, & Co., P.C., April 2007
- Budget Revisions, Heinfeld, Meech, & Co., P.C., March 2007
- Microsoft Excel Training, Rockhurst University Continuing Education Center, February 2007
- The Essentials of Managing the Front Desk, Rockhurst University Continuing Education Center, February 2007
- FLSA, Heinfeld, Meech, & Co., P.C., February 2007
- Intermediate Excel Training, Rockhurst University Continuing Education Center, October 2006
- Internal Controls, Heinfeld, Meech, & Co., P.C., January 2007
- Payroll Management, Rockhurst University Continuing Education Center, October 2006
- Budgets & AFRs, Heinfeld, Meech, & Co., P.C., September 2006
- The Regular Educator’s Role in the IEP, Douglas USD #27, August 2006
- 2006 Legal Update Seminar, Udall & Shumway, P.C., June 2006
- School Business Management, AASBO, June 2006
- Purchasing, AASBO, December 2005
- Accounting, AASBO, October 2005
- Student Activities and Auxiliary Funds, AASBO, October 2005
- AZ State Library, Archives and Public Records-Records Management Division, Records Management for School Districts, October 2005
- Budget & Finance, AASBO, September 2005
- Financial Coding, AASBO, May 2005
- Indian Health Service, Information System Security Training, November 2003
- Introduction to Access, NAU Computer Training Center, August 2002
- Windsor Management Group-Infinite Visions Fund Accounting, New User Training for Payroll, February 2000
Timeline
Business Manager
Hopi Junior/Senior High School
2020.07 - Current
Secretary
Hopi Junior/Senior High School
2020.02 - 2020.06
Retail Sales Associate
Bath & Body Works
2018.11 - 2019.12
Retail Sales Associate
Hobby Lobby
2014.11 - 2019.12
Customer Service Representative III
Abilene Police Department
2011.04 - 2019.12
Purchasing/Accounting and Payroll Clerk
Tuba City Unified School District
2007.11 - 2011.12
Business Manager
Saddle Mountain Unified School District
2007.07 - 2007.10
Director of Finance
Douglas Unified School District
2006.07 - 2007.06
Payroll Specialist
Cochise College
2006.03 - 2006.07
Curriculum Specialist Assistant
Omega Alpha Academy
2006.02 - 2006.03
Administrative Assistant
Window Rock Unified School District
2004.08 - 2006.02
Civilian Pay Technician
Gallup Indian Medical Center
2004.04 - 2004.07
Accounting Technician
Gallup Indian Medical Center
2003.10 - 2004.04
Payroll Clerk
Tuba City Unified School District No
2001.11 - 2003.10
Accounting Clerk
Tuba City Unified School District
2001.05 - 2001.11
Payroll Technician
Pinon Unified School District
1999.12 - 2001.02
Attendance Clerk
Pinon Unified School District
1996.08 - 1999.12
Substitute Teacher
Pinon Unified School District
1995.11 - 1996.05
No Degree - Pre-Nursing
Cochise College
No Degree - Pre-Nursing
University of New Mexico-Gallup
No Degree - Pre-Nursing
Northern Arizona University
No Degree - Pre-Nursing
Dine College
No Degree - Pre-Veterinary Science
University of Arizona
High School Diploma -
Tuba City High School
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