Jocelyn Aguirre
Glendale
Summary
Experienced with cash handling, customer service, and transaction processing in a fast-paced retail setting. Utilizes strong communication skills, multitasking and attention to detail to ensure customer satisfaction, in both Spanish and English.
Overview
1
1
year of professional experience
Work History
Cashier
Castles N Coasters
10.2024 - 05.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product selections, enhancing service experience.
- Maintained a clean and organized checkout area to ensure safety and efficiency.
- Handled cash management tasks, including balancing registers at shift end.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Ensured compliance with company policies while processing transactions efficiently.
- Adapted quickly to new technologies implemented at POS systems, helped guide new employees on POS systems.
Education
Apollo High School
Glendale, AZSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Cash register operation
- POS system operations
- Multitasking and organization
- Clear communication
- Credit and cash transactions
- Receipt handling
- Honest and dependable
- Problem-solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Castles N Coasters
10.2024 - 05.2025
Apollo High School
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