Jocelyn Barron
Buckeye
Summary
As management professional, highly skilled in overseeing daily operations and ensuring seamless shift transitions. Possesses strong focus on team collaboration and achieving results, reliably adapting to changing needs. Key strengths include conflict resolution and staff training, valued for reliability and flexibility.
Overview
6
6
years of professional experience
Work History
Head Barista
Anthem Coffee & Tea
Buckeye, AZ
09.2025 - Current
- Led team in daily operations to enhance customer service and streamline workflow.
- Developed and implemented training programs for new baristas, improving staff efficiency.
- Maintained high standards of quality control for beverages and food items served.
- Oversaw inventory management, ensuring optimal stock levels and reducing waste.
- Fostered a positive work environment through team-building activities and open communication.
Shift Supervisor
Starbucks
Buckeye, AZ
04.2024 - 09.2025
- Supervised daily operations to ensure consistent service quality and customer satisfaction.
- Resolved customer complaints promptly to enhance overall experience and retention.
- Implemented health and safety protocols, ensuring compliance with company standards.
- Conducted regular performance evaluations, providing feedback to improve team effectiveness.
- Completed store opening and closing procedures and balanced tills.
- Managed inventory levels to maintain stock availability and minimize waste.
- Assisted in scheduling shifts to optimize team performance during peak hours.
Barista
Starbucks
Buckeye, AZ
11.2021 - 04.2024
- Prepared and served high-quality coffee beverages while adhering to established recipes and standards.
- Maintained cleanliness and organization of workstations, ensuring a welcoming environment for customers.
- Assisted in managing inventory levels, restocking supplies, and minimizing waste efficiently.
- Provided exceptional customer service by engaging with patrons and addressing their needs promptly.
- Trained new baristas on beverage preparation techniques and customer service protocols effectively.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Sales Associate
Ivory House Vintage
Goodyear, AZ
08.2023 - 12.2023
- Engaged customers through active listening and tailored product recommendations.
- Processed transactions accurately, ensuring a smooth checkout experience.
- Maintained organized merchandise displays to enhance customer visibility and accessibility.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Courtesy Clerk
Frys Food
Buckeye, AZ
03.2021 - 11.2021
- Assisted customers with inquiries and product location, enhancing overall shopping experience.
- Managed bagging of groceries efficiently while ensuring customer satisfaction.
- Maintained cleanliness and organization of checkout areas to promote safety and accessibility.
- Collaborated with team members to streamline store operations during peak hours.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
Brand Associate
Old Navy
Litchfield Park, AZ
07.2020 - 03.2021
- Developed and executed brand marketing strategies to enhance product visibility and engagement.
- Collaborated with cross-functional teams to ensure consistent brand messaging across channels.
- Analyzed market trends and consumer insights to inform branding decisions and campaign development.
- Managed social media platforms, increasing audience interaction through targeted content strategies.
- Assisted in creating marketing materials that aligned with overall brand guidelines and objectives.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Assisted in the creation of visually appealing store displays, driving foot traffic and interest in products.
Education
Bachelor of Science - Communication
Arizona State University
Tempe, AZ05-2026
High School Diploma -
Primavera Online School
Chandler, AZ05-2021
Skills
- Staff management
- Employee training
- Workplace safety
- Training and mentoring
- Staff motivation
- Operations management
Timeline
Head Barista
Anthem Coffee & Tea
09.2025 - Current
Shift Supervisor
Starbucks
04.2024 - 09.2025
Sales Associate
Ivory House Vintage
08.2023 - 12.2023
Barista
Starbucks
11.2021 - 04.2024
Courtesy Clerk
Frys Food
03.2021 - 11.2021
Brand Associate
Old Navy
07.2020 - 03.2021
High School Diploma -
Primavera Online School
Bachelor of Science - Communication
Arizona State University