Jocelyn Robles
Glendale,AZ
Summary
Reliable and goal-oriented with experience in warehouse management, inventory control, and process improvement. Known for strong problem-solving skills, attention to detail, and commitment to continuous improvement. Strong analytical and organizational skills consistently delivering impactful outcomes through strategic leadership and decisive action.
Overview
8
8
years of professional experience
Work History
Plant Manager
Flexible Technologies
Phoenix, AZ
09.2024 - Current
- Oversaw daily operations to optimize workflow and enhance productivity.
- Implemented lean manufacturing principles to reduce waste and improve efficiency.
- Managed cross-functional teams to ensure seamless production processes.
- Developed training programs for staff to improve safety compliance and operational knowledge.
Logistics Manager
Flexible Technologies
Phoenix, AZ
09.2023 - 09.2024
- Managed supply chain operations, optimizing logistics processes for enhanced efficiency.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
- Analyzed transportation data to identify trends, driving improvements in route planning and fleet utilization.
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
Office Manager
Flexible Technologies
Phoenix, AZ
08.2022 - 09.2023
- Monitor office and warehouse supplies and place orders as needed
- Keep track of inventory levels and monthly cycle counts
- Point of contact for vendors, staffing agencies, and suppliers
- Responsible for processing onboarding for new hires
- Keep track of termination, disciplinary actions, attendance, and personnel files
- Processing payroll weekly
- Plan in-house or off-site activities and catering for holiday parties, celebrations and conferences
- Ensure all items are invoiced and paid on time by accounting
- Present safety topics once a month to all warehouse personnel
- Provide general administrative support as needed
- Responsible for incident and accident investigations, tracking, reporting, and filing
Consultant Assistant
Clarity Scientific
10.2021 - 07.2023
- Assisting in research processes on a grant project for the Arizona Department of Transportation
Research Assistant
Northern Arizona University
07.2020 - 05.2022
- Managed recruitment for a total of 5 different projects including a Department of Defense (DoD) funded research project
- Responsible for supervising and guiding undergraduate students with their research projects
- Engaged in various research projects, serving numerous roles as needed – including projects related to supervisor support, employee’s effectiveness in the workplace, and diversity in the workplace
Administrative Assistant I
City of Phoenix, Human Services Department
05.2020 - 09.2020
- Assisted upper management with the staffing process for a Sec II, temporary AA I, and Caseworker I; including scheduling interviews, interviewing, and making decisions to hire
- Assisted with the compiling of IRS productivity, and volunteer reports for the 2021 VITA tax season
- Reviewed, processed, and reconciled volunteer hours and certifications in a database system
- Assisted with the development and the logistics of community outreach events, volunteer training, and the development of program materials
- Provided administrative and technical support to upper management
- Developed an inventory management-tracking document and was responsible for over one quarter of a million dollars in equipment
- Kept financial and activity records for the VITA program and helped prepare a report for the fiscal year of 2020-21
- Developed a checklist guideline for procedures to follow when contracting temporary employees
- Was responsible for answering emails and 2 phone lines, managing 90+ phone calls a day, and 30+ emails.
- Tracked and ensured the completion of various documents, such as forms, approval memos, and contracts
- Answered varied inquiries regarding City policy, procedures, and program guidelines
Assistant Coordinator
Metro Care Services
08.2019 - 08.2020
- Assisted with processing all aspects of billing every 2 weeks.
- Assisted in documenting progress notes for both consumer and provider files and records
- Ensured that member information was handled confidentially and in accordance with HIPAA standards
- Attended member meetings and made sure every provider was compliant with company standards
Intern
The Guidance Center
08.2018 - 12.2018
- Supervised clients and provided support to meet client needs
- Observed therapy groups
- Helped facilitate focus groups such as: Psychoeducation and Acceptance and Commitment Therapy (ACT) groups
- Helped in the development of a program to educate on nicotine side effects
Education
Master’s - Psychological Sciences
Northern Arizona University
Flagstaff, AZ01-2022
B.S. - Psychological Sciences
Northern Arizona University
Flagstaff, AZ01-2019
Skills
- Bilingual in Spanish and English
- Public speaking
- Business operations leadership
- Green belt projects
- Problem-solving
- 5S
- Works well under pressure
Timeline
Plant Manager
Flexible Technologies
09.2024 - Current
Logistics Manager
Flexible Technologies
09.2023 - 09.2024
Office Manager
Flexible Technologies
08.2022 - 09.2023
Consultant Assistant
Clarity Scientific
10.2021 - 07.2023
Research Assistant
Northern Arizona University
07.2020 - 05.2022
Administrative Assistant I
City of Phoenix, Human Services Department
05.2020 - 09.2020
Assistant Coordinator
Metro Care Services
08.2019 - 08.2020
Intern
The Guidance Center
08.2018 - 12.2018
Master’s - Psychological Sciences
Northern Arizona University
B.S. - Psychological Sciences
Northern Arizona University