Summary
Overview
Work History
Education
Skills
Timeline
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Jody Steimle

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Summary

Dynamic retail professional with extensive experience as a Store Manager at Petsense, excelling in customer service and problem-solving. Proven track record in enhancing customer satisfaction and optimizing inventory management. Skilled in multitasking and fostering strong customer relations, driving operational success in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Store Manager

Petsense
03.2019 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Department Manager

Walmart
04.2014 - 09.2018
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Education

Patrick Henry High School
Ashland, VA

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization

Timeline

Store Manager

Petsense
03.2019 - Current

Department Manager

Walmart
04.2014 - 09.2018

Patrick Henry High School

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Jody Steimle