Elevated maintenance turnaround productivity from 46% to 92%, optimizing fleet operations. Successfully renegotiated vendor contracts, resulting in 30% to 60% cost reductions on 600 estimates processed daily. Mentored a team that has ranked first in its division for over 18 months, achieving performance ratings consistently above 95.
Directed operations of moving and storage center, prioritizing customer satisfaction and profitability.
Supervised staff, enhancing team productivity through effective management strategies.
Monitored inventory and equipment to ensure operational readiness and reliability.
Performed financial analyses, including profit/loss evaluations, to guide strategic planning.
Managed budgets effectively, aligning resources with business objectives.
Oversaw petty cash activities, maintaining precise financial tracking.
Ensured cleanliness and security of facility to meet safety standards.
Focused on improving customer service practices to increase client retention.