Joel Knight
Chandler
Summary
Detail-oriented music business and live event professional with experience managing concert and VIP event operations, artist relations, and production coordination. Skilled in overseeing settlements, contracts, payments, and cross-functional event logistics to ensure seamless show execution and exceptional guest and artist experiences. Strong background in customer relations, audio-visual coordination, and event planning, with a proven ability to communicate effectively, manage fast-paced environments, and deliver organized, results-driven support from pre-production through final settlement.
Overview
13
13
years of professional experience
Work History
Audio Visual Technician
Encore Global
Phoenix
02.2023 - 11.2025
- Collaborated with event managers to ensure smooth operations.
- Collaborated with customers to identify and fulfill specific audio visual requirements, ensuring tailored service delivery.
- Configured and set up audio and visual equipment for events, ensuring optimal functionality and presentation quality.
- Operated soundboards and projectors during live events.
- Troubleshot technical issues during performances, minimizing disruptions and enhancing audience experience.
- Trained new team members on equipment usage and safety protocols.
Private College Admissions Representative
Conservatory of Recording Arts and Sciences
Gilbert
01.2022 - 01.2023
- Guided prospective students on career benefits in Music Production and Audio Engineering, enhancing their understanding of program opportunities
- Maintained monthly sales goals with enrollments and overcoming objectives
- Daily conducted virtual web tours and on campus tours for prospective students
- Coordinated transportation and housing solutions for students, ensuring smooth transition to campus life
- Managed outbound calls, return calls, and inquiries, facilitating effective communication with prospective students
IT Consultant and sales
GoDaddy.com LLC
Tempe
01.2019 - 08.2021
- Developed IT strategies to enhance client business operations and online presence.
- Analyzed client needs to recommend appropriate technology solutions for efficiency.
- Researched emerging technologies to advise clients on best practices, aligning technology with business goals.
- Collaborated with teams to implement software solutions, enhancing functionality and user experience.
- Provided technical support to clients, resolving issues promptly and effectively.
- Trained clients on new systems, ensuring smooth transitions and user adoption.
- Helped meet metrics that could include but are not limited to customer availability, net promoter score, and new sales per day
General Manager
House of Comedy
Phoenix
02.2014 - 12.2018
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales..
- Liaised with House of Comedy to manage contracts and payments for comedians and their agencies.
- Coordinated media appearances for comedians to boost visibility.
- Collaborated with performers to enhance show quality and customer experience.
- Created marketing strategies to promote shows and drive audience attendance.
- Established relationships with local businesses for cross-promotional opportunities.
Artist Relations Manager
Tycoon Percussion
Ontario
01.2013 - 09.2015
- Liaised between Tycoon Percussion and artists to enhance collaboration and ensure fulfillment of contracted agreements.
- Coordinated financial support and instruments for artist tours and events, including NAMM and PASIC, to facilitate successful participation.
- Developed artists' careers through strategic promotion and targeted networking on social media platforms.
- Designed and managed Tycoon Percussion's social media presence, including international web page and product catalog.
- Assisted in booth setup for NAMM and PASIC trade shows, ensuring effective presentation.
Education
Master of Science - Audio Engineering
Conservatory of Recording Arts And Sciences
AZ10-2024
Bachelors - Music Business and Performance
New Mexico State University
Las Cruces, New MexicoSkills
- Operations management
- Event planning and management
- Inventory management
- Process optimization
- Digital marketing and branding
- Business consulting
- Time management
- Attention to detail
- Vendor and customer relations
- Team collaboration and independence
- Interpersonal skills
- Written and verbal communication
- Resourcefulness
- Organizational leadership
Timeline
Audio Visual Technician
Encore Global
02.2023 - 11.2025
Private College Admissions Representative
Conservatory of Recording Arts and Sciences
01.2022 - 01.2023
IT Consultant and sales
GoDaddy.com LLC
01.2019 - 08.2021
General Manager
House of Comedy
02.2014 - 12.2018
Artist Relations Manager
Tycoon Percussion
01.2013 - 09.2015
Master of Science - Audio Engineering
Conservatory of Recording Arts And Sciences
Bachelors - Music Business and Performance
New Mexico State University