Summary
Overview
Work History
Education
Skills
Certification
Timeline
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JOSEPH CHAPPELLE

Maricopa

Summary

Adept at enhancing customer experiences and sales outcomes, Dick's Sporting Goods honed my expertise in upselling strategies and customer service excellence. Leveraging skills from Jiffy Lube, including diagnostic testing and oil changes, I excel in fast-paced environments, consistently delivering quality and precision. My ability to adapt and collaborate ensures peak team performance and customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Footwear Sales Associate

Dick's Sporting Goods
10.2024 - 06.2025
  • Provided exceptional customer service to guests in a timely and professional manner.
  • Maintained an organized store environment by stocking shelves and organizing displays.
  • Helped unload trucks with large and heavy boxes with sensitive and/or fragile materials.

Busser/Beverage Runner

Wynn Casino
08.2024 - 11.2024
  • Helped to set up and specialized large parties and special events with exclusive drinks and desserts.
  • Made cocktails and special drink orders for customers.
  • Cleaned tables and other seating areas within a five-minute time frame from when customers left.

Lower Bay Technician

Jiffy Lube
11.2023 - 06.2024
  • Changed oil, transmission, differential fluid, and tires in a timely manner.
  • Replaced batteries and front and rear lights cautiously.
  • Trained new hires how to perform lower bay technician's duties while keeping a clean workspace.

Busser/Food Runner

Kings Fish House
08.2022 - 07.2023
  • Maintained a clean and organized work area to ensure safety and sanitation standards.
  • Responded to guests' requests in a timely manner with accuracy.
  • Ensured all dishes, utensils, glasses, and other supplies were properly stocked at all times.

Education

High School Diploma -

San Pasqual High School
06.2021

Skills

  • Fitness equipment expertise
  • Adaptive learning
  • Upselling strategies
  • Patience and composure
  • Store maintenance
  • Time management
  • Customer service excellence
  • Diagnostic testing
  • Oil changes
  • Team collaboration
  • Attention to detail
  • Battery replacements

Certification

  • Food Handlers Certification
  • Alcohol Awareness Certification

Timeline

Footwear Sales Associate

Dick's Sporting Goods
10.2024 - 06.2025

Busser/Beverage Runner

Wynn Casino
08.2024 - 11.2024

Lower Bay Technician

Jiffy Lube
11.2023 - 06.2024

Busser/Food Runner

Kings Fish House
08.2022 - 07.2023

High School Diploma -

San Pasqual High School

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JOSEPH CHAPPELLE