Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

John Balser

Prescott

Summary

Dynamic leader with a proven track record at Western Vista FCU, driving revenue growth and enhancing operational excellence. Skilled in strategic planning and financial management, I foster collaboration and accountability, achieving organizational objectives while improving service quality. Recognized for cultivating strong relationships and implementing effective process improvements.

Overview

43
43
years of professional experience

Work History

President

Western Vista FCU
09.1989 - 03.2017
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.
  • Drove revenue growth by expanding product offerings and identifying new market opportunities.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.
  • Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
  • Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
  • Devised and presented business plans and forecasts to board of directors.

Vice President of Operations and Lending

Rocky Mountain Savings and Loan
05.1974 - 03.1989
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Supported project management team for optimal performance.
  • Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
  • Enhanced customer satisfaction by developing and implementing strategies to improve service quality.
  • Established performance goals for department and outlined processes for achievement.

Education

No Degree - Business Administration

University of Wyoming
Laramie, WY

Associate of Science - Business Administration

Laramie County Community College
Cheyenne, WY
05-1999

Skills

  • Leadership team building
  • Organizational leadership
  • Strategic planning
  • Operational excellence
  • Contract negotiation
  • Strategic visioning
  • Financial management
  • Relationship and team building
  • Analytical and critical thinker
  • Legislative review
  • Public speaking

Accomplishments

Grew the credit union from $16 million to $145 million while maintaining a capital ration in excess of 10%

Expanded product lines to better serve the credit union's members.

Maintained excellent working relationship with the National Credit Union Administration

Timeline

President

Western Vista FCU
09.1989 - 03.2017

Vice President of Operations and Lending

Rocky Mountain Savings and Loan
05.1974 - 03.1989

No Degree - Business Administration

University of Wyoming

Associate of Science - Business Administration

Laramie County Community College
John Balser