John Byun
Chandler
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
12
12
years of professional experience
Work History
Manager
HonmacHi Sushi & Teppanyaki
Chandler, AZ
06.2023 - Current
- Directed operational strategies to enhance productivity and streamline workflows across multiple departments.
- Implemented process improvements that reduced turnaround times for project completion.
- Analyzed performance metrics to identify areas for enhancement and drive team accountability.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Server/Busboy
HonmacHi Sushi & Teppanyaki
Chandler, AZ
05.2014 - Current
- Replenished condiments, beverages and supplies while maintaining a cleanliness of service area.
- Trained new staff on menu offerings and service standards.
- Maintained compliance with company policies and procedures for food safety, quality, and sanitation.
- Performed extensive side work before shift to ensure plates, utensils, and tables were clean and well-organized.
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while ensuring guest satisfaction.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Bachelor of Arts - Business Supply Chain Management
W. P. Carey School of Business, Arizona State University
Tempe, AZ05.2023
Skills
- Fashion design experience
- Adobe Photoshop proficiency
- Digital photography expertise
- Digital design expertise
Languages
Spanish
Elementary
Korean
Limited Working
Timeline
Manager
HonmacHi Sushi & Teppanyaki
06.2023 - Current
Server/Busboy
HonmacHi Sushi & Teppanyaki
05.2014 - Current
Bachelor of Arts - Business Supply Chain Management
W. P. Carey School of Business, Arizona State University