JOHN COLE
Goodyear
Summary
Reliable and customer-focused Barista with experience in fast-paced environments, team training, and problem resolution. Currently pursuing a Bachelor’s degree in Computer Science, strong communication skills, attention to detail, and a growing technical foundation. Motivated to grow professionally and take on new challenges.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
Goodyear, AZ
08.2024 - Current
- Delivered high-quality customer service, building positive relationships with regular and new customers
- Crafted beverages with quality and efficiency, while consistently meeting Starbucks quality standards and customer preferences
- Trained and mentored new baristas, helping build confidence in drink preparation, customer service, and daily café operations
- Handled customer concerns professionally and resolved issues promptly to ensure positive customer experiences
Umpire
Jim Beaumont
Goodyear, AZ
02.2024 - 06.2025
- Communicated respectfully with players, coaches, and spectators, including moments of high emotion and disagreement
- De-escalated tense situations by listening, and calmly explaining decisions, ensuring games run smoothly
- Worked closely with teams of umpires to create fair play and provide accurate rule enforcement
Education
Bachelor of Science - Computer Science
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ05-2028
High School Diploma -
Estrella Foothills HS
Goodyear, AZ05-2024
Skills
- Team Work & Collaboration
- Problem Solving
- Customer Service & Communication
- Attention to Detail
- De-escalation
- Cash Handling & POS Systems
Accomplishments
- Varsity Baseball Player
- Lead trumpet in a top 8 band in Arizona
- Science Olympiad Gold Medalist
Timeline
Barista
Starbucks
08.2024 - Current
Umpire
Jim Beaumont
02.2024 - 06.2025
Bachelor of Science - Computer Science
Maricopa Community Colleges, Estrella Mountain Community College
High School Diploma -
Estrella Foothills HS