John Endicott

Met with potential clients in-home to discuss remodel of swimming pools and design if needed.

Enhanced company reputation by consistently delivering high-quality products and services on time.

Collaborated with cross-functional teams to ensure seamless project execution, resulting in satisfied clients.

I started with A&A Manufacturing which is a division of Shasta Pools. I designed the in-floor cleaning systems for outside vendors.

Added to my design duties and took on the financing roll where I supplied loans for home owners to build swimming pools with our outside vendors.

I assumed more responsibility and took on warranty returns for the in-floor cleaning systems. We would receive damaged parts from home owners and assess the warranty claims and return new product if warranty standards were met.

I also did customer service. We would receive phone calls from homeowners having issues with their in-floor cleaning system. Trouble shooting would occur over the phone and how to proceed with warranty claims if necessary.

Provided training to new employees for design, customer service and warranty processes.

Transferred from A&A into sales directly with Shasta Pools. Met with potential clients in home and discuss new pool builds and design projects.

Greeted customers and helped with product questions, selections, and purchases.

Stocked merchandise, clearly labeling items, and arranging according to size or color.

Car sales with Chrysler Jeep and with Subaru.

Faip International was a high pressure hose manufacturer. I was in charge of testing hoses to make sure they meet or exceed the required pressure.

Helped write standard SOP's on testing of product.

Tested incoming product to insure all measurements were in specification before final products were assembled and released into field.

Used AutoCad to design extrusion molds and manifolds used to create hose and power washing products.

Custom Plastics is a plastic, product manufacturer. I was hired as a Jr. Engineer to assist the lead engineer. I was taught AutoCad to assist in the design of the molds that created the products. I ran blueprints to the companies that built the molds for our company. I helped write standards SOP's for the manufacturing of products.

Promoted to Quality Assurance Manager for the extrusion process. I managed seven employees over three shifts. It was my departments responsibility to ensure all product met standards set by our clients before release.

I wrote SOP's for my department to be followed by my employees for receiving product and for checking tolerances on out going product to our clients.

Ensured compliance with safety regulations during all phases of project implementation, resulting in zero incidents or accidents onsite.

Contributed to project completion ahead of schedule through effective time management and prioritization of tasks.