Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

John Hickey

Waddell

Summary

Dynamic leader with a proven track record at AUTOSAVVY, enhancing customer satisfaction and sales revenue through strategic planning and effective team management. Skilled in operations management and problem resolution, achieving significant performance improvements. Excelled in fostering strong relationships with clients and partners, ensuring long-term success.

Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

12
12
years of professional experience

Work History

General Manager

AUTOSAVVY
11.2022 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Director of Sales

Peoria Ford
02.2019 - 12.2022
  • Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
  • Achieved regional sales targets through effective territory management and relationship building with key clients.
  • Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
  • Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.

Director of Sales

Camelback Subaru ,Kia ,VW, Hyundai
04.2016 - 12.2019
  • Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
  • Achieved regional sales targets through effective territory management and relationship building with key clients.
  • Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
  • Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
  • Managed team of sales representatives, providing guidance, coaching and support.

General Sales Manager

Moore C,J. and Subaru
06.2013 - 10.2019
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.

Education

Associate of Applied Science - Business Administration

Northeastern University
Boston, MA
06-1994

High School Diploma -

Stamford Catholic High School
Stamford, CT
06-1989

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Effective leader
  • Efficient multi-tasker
  • Time management
  • Training and coaching
  • Team leadership
  • Staff management
  • Customer relations
  • Training and development
  • Inventory control
  • Goal setting
  • Employee scheduling
  • Administrative skills
  • Process improvements
  • Strategic planning
  • Performance improvement

Accomplishments

  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Resolved product issue through consumer testing.

Timeline

General Manager

AUTOSAVVY
11.2022 - Current

Director of Sales

Peoria Ford
02.2019 - 12.2022

Director of Sales

Camelback Subaru ,Kia ,VW, Hyundai
04.2016 - 12.2019

General Sales Manager

Moore C,J. and Subaru
06.2013 - 10.2019

Associate of Applied Science - Business Administration

Northeastern University

High School Diploma -

Stamford Catholic High School

Similar Profiles

CREATE PROFILE
John Hickey