John Melton
Tempe,AZ
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional planning to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
9
9
years of professional experience
Work History
Certified Debt Specialist
Beyond Finance
04.2023 - Current
- Improved customer satisfaction levels by providing personalized financial advice and debt management solutions.
- Collaborated with team members to develop innovative approaches to debt settlement and recovery.
- Reduced clients' overall debt by creating customized repayment plans.
- Managed a portfolio of clients, ensuring timely payments and maintaining excellent client relationships.
Site Manager
Dish Network
10.2016 - 10.2022
- Piloted first Work at Home team in sales organization history.
- Directed site activity in order to achieve and exceed performance standards.
- Increased headcount in singular site from 19 to almost 200 in 14 months.
- Created and executed a strategy to onboard new agents and new managers in the work at home environment.
- Obtained the first 50% close rate month in the enterprise history as a Sales Team Manager.
- Generated excitement and engaged all employees in monthly all-team meetings.
- Facilitated and guided the development of agents in order to further their career growth.
Assistant General Manager
XSport Fitness
02.2015 - 08.2016
- Managed a Sales Team in order to drive new business.
- Acquired the most memberships and training packages during tenure.
- Grew revenue year over year by 110%.
- Interviewed, trained, and developed new staff.
- Prospected at nearby businesses to gain Corporate relationships.
Education
Bachelor of Science - Exercise Science
Trinity International University
Deerfield, IL05.2015
Skills
- Performance Management
- Effective Communication
- Motivating Teams
- Creative Thinking
- Time Management
Accomplishments
- Employee of the Year 2020
- Student of the Year 2015
- Athlete of the Year 2015
- Student-Athlete of the Year 2015
Timeline
Certified Debt Specialist
Beyond Finance
04.2023 - Current
Site Manager
Dish Network
10.2016 - 10.2022
Assistant General Manager
XSport Fitness
02.2015 - 08.2016
Bachelor of Science - Exercise Science
Trinity International University
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