John Orozco III
Lake Havasu City
Summary
Dynamic and dedicated professional with a strong work ethic, honed throughout the years, where I ensured quality assurance and swift service. Skilled in effective communication and conflict resolution, I excel at building relationships with guests and coworkers, consistently enhancing customer satisfaction and operational efficiency.
Fast and pleasant Restaurant Busser comfortable working in fast-paced dining rooms. Skilled at providing quick table turnovers and service staff assistance. Dedicated to supplying guests with clean, comfortable dining experiences.
Personable Dining Room Attendant with 5 years of experience in customer-facing roles. Well-versed in food safety and industry best practices.
Overview
5
5
years of professional experience
Work History
Restaurant Busser
Pirate's Den Resort
05.2025 - Current
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Ran food efficiently and quickly to the guests.
- Worked on Expo and plated up ready food and prepared them all to be sent to the guests.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Server
Chili's Restaurant
09.2021 - 08.2025
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Busser
Topock 66
03.2021 - 09.2021
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
Education
Hospitality
Mohave Community College
Kingman, AZ12-2028
High School Diploma -
Lake Havasu High School
Lake Havasu City, AZ05-2024
Skills
- I can efficiently communicate with guests and coworkers alike to ensure a smooth interaction One of my best abilities is being able to diffuse tense situations and help guests leave with a smile regardless of any issues encountered
- I have a strong work ethic and have proven myself to be an asset to the locations I have worked at for a long time I stay consistent and loyal to the companies that give me the chance
- I am quick to tend to tables and guests and address any possible issues Tables are quickly pre-bussed and prepared for the next step to be taken I am also very self sufficient and able to handle any situation instead of calling on a busser for assistance
- Quality assurance was one of my strongest positions during my time at Chili's and Pirate's Den Being able to ensure food went out quickly and correctly was crucial to delivering the best experience for our guests
- Tables were quickly turned and allowed for the next patron to quickly sit down
- I have shown to build strong connections and bonds with not only the tables and guests I serve but also with my coworkers As a server I had regulars coming in with a smile on their face asking to see me
Timeline
Restaurant Busser
Pirate's Den Resort
05.2025 - Current
Server
Chili's Restaurant
09.2021 - 08.2025
Busser
Topock 66
03.2021 - 09.2021
Hospitality
Mohave Community College
High School Diploma -
Lake Havasu High School