Summary
Overview
Work History
Education
Skills
Affiliations
Volunteer for several organizations
Timeline
Generic

John Taglia

Scottsdale

Summary

Dynamic professional with a proven track record at US Home, excelling in customer service and problem-solving. Successfully negotiated vendor contracts, enhancing profit margins significantly. Adept at fostering client relationships and ensuring satisfaction through quality improvement and 24/7 support. Recognized for achieving cost savings and delivering exceptional sales results.

Overview

33
33
years of professional experience

Work History

House Doctor LLC

Self
Scottsdale
06.1992 - Current
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Researched potential partners in order to expand services offered.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Maintained relationships with existing clients by providing superior customer service.

NRA Instructor /IT Recruiter

Same
Scottsdale
02.2010 - 08.2024
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Achieved cost-savings by developing functional solutions to problems.
  • Conducted range drills to reinforce proper firearms usage and safety protocols.
  • Tutored students requiring extra help and gave additional practice work to help improve concept understanding.

New Home Sales Representative

US Home
Tempe
02.1997 - 07.2001
  • Developed and implemented effective strategies to demonstrate the features of new homes.
  • Managed follow up calls after closing deals to ensure satisfaction with the purchase process.
  • Assisted customers in obtaining mortgage financing for their purchase of a new home when needed.
  • Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
  • Developed and presented purchase offers to sellers for consideration.
  • Engaged weekly with management teams, construction contractors, and clients to communicate and evaluate project status results.
  • Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
  • Assisted clients with new home buying processes by coordinating with referring lenders to facilitate mortgage qualification.
  • Resolved customer complaints quickly and efficiently while maintaining professional standards.

Education

Associate of Arts - Mechanic Drafting

LeSalle University
Chicago
05-1973

High School Diploma -

Richmond Heights High
Richmond Heights , Ohio
05-1966

Skills

  • Customer service
  • Problem solving
  • Team collaboration
  • Maintaining privacy
  • Quality improvement
  • Sales, obtaining permits, and inspections
  • Personally, I sold every job, and always with the utmost perfection possible
  • Dealt with customers and available 24/7 for emergencies

Affiliations

  • I pick up clothing & handicap items for the disabled Veterans, & donate them to their facility.

Volunteer for several organizations

  • Disabled veterans
  • Homeless veterans
  • Homeless people that live on the street
  • While in Costco, I always talk to people & see if I can help them in any way.
  • I love sales, I've trained sever hundred people in sales & service.

Timeline

NRA Instructor /IT Recruiter

Same
02.2010 - 08.2024

New Home Sales Representative

US Home
02.1997 - 07.2001

House Doctor LLC

Self
06.1992 - Current

Associate of Arts - Mechanic Drafting

LeSalle University

High School Diploma -

Richmond Heights High

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John Taglia