John Wilkes
Eai Water
Gilbert
12
years of professional experience
Dynamic General Manager with a strong foundation in budgeting, forecasting, and coaching. Successfully directed operational strategies to improve productivity and foster a culture of continuous improvement, driving significant cost reductions and employee satisfaction.
Work History
Field Service Technician
1 Year 1 Month- Diagnosed and repaired water treatment systems to ensure optimal functionality.
- Utilized diagnostic tools to troubleshoot system malfunctions efficiently.
- Conducted routine maintenance on equipment to prevent operational failures.
- Collaborated with clients to address service issues and provide effective solutions.
- Documented service activities and maintained accurate records of repairs performed.
- Operated hand tools and power equipment according to company safety procedures.
- Established positive customer relationships by providing punctual, cost-effective solutions.
General Manager
2 Years 5 Months- Directed operational strategies to enhance productivity and streamline farm management processes.
- Implemented cost-reduction initiatives, improving overall budget efficiency across all departments.
- Developed training programs for staff, enhancing skill sets and promoting a culture of continuous improvement.
- Analyzed performance metrics to identify growth opportunities and optimize resource allocation effectively.
- Oversaw compliance with agricultural regulations, maintaining high standards for safety and sustainability practices.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Formulated policies and procedures to streamline operations.
- Maximized operational excellence by mentoring personnel on management principles, industry practices, and company procedures.
Cultivation Manager
4 Years 4 Months- Oversight of new construction project. Coordination of HVAC, plumbing, drywall and electrical contractors.
- Managed a team of cultivators, providing ongoing training and support to ensure optimal performance and productivity.
- Developed and implemented nutrient management plans to optimize plant health and yield.
- Oversaw cultivation operations, ensuring adherence to industry standards and best practices.
- Trained staff on advanced cultivation techniques and safety protocols, enhancing team performance.
- Led team in maintaining compliance with regulatory requirements for cultivation facilities.
Field Service Technician
4 Years 3 Months- Implemented process improvements that enhanced service response times and customer satisfaction.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Ensured compliance with safety regulations while performing on-site installations and repairs.
- Trained new technicians on best practices and safety protocols in field service operations.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Education
High School Diploma
Skills
Project management
Project scheduling
Project tracking
Logistics management
Budgeting and forecasting
Data analysis
Technical troubleshooting
Problem solving
Document management
Technical training
Relationship building
Field operations management
Timeline
Field Service Technician
Eai Water
07.2025 - CurrentRead More
General Manager
48 Farms
12.2022 - 05.2025Read More
Cultivation Manager
Grow Sciences
06.2018 - 10.2022Read More
Field Service Technician
DIRECTV
03.2014 - 06.2018Read More
Apache Junction High School
High School Diploma
Read More