Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Johnathan Smith

Peoria,AZ

Overview

15
15
years of professional experience
1
1
Certification

Work History

Licensed Sales Producer

AllState
02.2024 - Current
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Utilized targeted email campaigns and cold calling to increase revenue.
  • Exceeded corporate quotas for monthly policy sales.
  • Provided coverage option information to assist clients in protecting assets.
  • Analyzed risk factors to recommend appropriate coverage levels.
  • Generated leads through cold-calling, networking and other outreach methods.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Analyzed customer needs to provide customized insurance solutions.
  • Promoted products and services using upselling and other sales strategies.

Team Sales Manager

Great West Independent Insurance Agency
01.2023 - 02.2024
  • Produced 15,000 to 20,000 in new business premium monthly
  • Top sales producer each month
  • Recruit, train, and supervise team of LSPs
  • Create and implement agency marketing strategies
  • Lead sales meetings / develop sales techniques
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Attended industry events and conventions to expain sales opportunities.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Licensed Sales Producer

Allstate Insurance
02.2017 - 01.2023
  • Sell property and casualty insurance, about 15,000 in new business premium monthly, submit endorsements, handle some aspects of customer service, and increase agency bundling percentage.

LSP

Kittelson Gonzalez Group / Allstate
04.2016 - 02.2017
  • Create strong client relationships through great customer service and building rapport
  • Create opportunities to create agency growth
  • Advise customers of possible exposures in all aspects of P&C insurance
  • Build the book of business through new sales and retention

Office Manager / LSP

Garcia Insurance Agency / Allstate
02.2014 - 04.2016
  • Promoted to Office Manager within first year of employment
  • Produced 15,000 to 20,000 in new business premium monthly
  • Top sales producer each month
  • Recruit, train, and supervise team of LSPs
  • Create and implement agency marketing strategies
  • Lead sales meetings / develop sales techniques

Assistant Manager

Quik Trip
10.2012 - 02.2014
  • Managed store operations
  • Supervised part-time staff
  • Provided resolutions to escalated customer service issues
  • Trained and supervised employees
  • Ordering product and inventory control
  • I received two pay raises
  • I was moved to ERP (emergency relief program) which allowed me to work at different stores all over the metropolitan area
  • I earned an all expenses paid vacation to Hawaii based on customer service performance

Operations Manager / Technician

Oxi Fresh of Phoenix and Northern Arizona
04.2010 - 10.2012
  • Recruited, trained, and managed technicians
  • Lead sales meetings
  • Managed service schedules
  • Provided resolutions to escalated customer service issues
  • Payroll
  • I started off as a technician, I was then moved to assistant manager within my first year. I continued to strive for excellence and was promoted to the highest position which is Operations Manager.

Education

GED -

Glendale Community College
Glendale, AZ
08-2003

Skills

  • Profit maximization
  • Market analysis
  • Marketing initiatives
  • Team training and development
  • Client retention
  • Policy management
  • Insurance sales strategy
  • Client service

Certification

  • [Area of expertise] License - [Timeframe]
  • Licensed [Job Title] - [Timeframe]

Languages

English
Full Professional

Timeline

Licensed Sales Producer

AllState
02.2024 - Current

Team Sales Manager

Great West Independent Insurance Agency
01.2023 - 02.2024

Licensed Sales Producer

Allstate Insurance
02.2017 - 01.2023

LSP

Kittelson Gonzalez Group / Allstate
04.2016 - 02.2017

Office Manager / LSP

Garcia Insurance Agency / Allstate
02.2014 - 04.2016

Assistant Manager

Quik Trip
10.2012 - 02.2014

Operations Manager / Technician

Oxi Fresh of Phoenix and Northern Arizona
04.2010 - 10.2012

GED -

Glendale Community College

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