Elysia Ezell
Queen Creek
Summary
An energetic and positive Training & Development Manager adept at planning and implementing remote training programs. Results-oriented sales and customer service professional with proven leadership and supervisory experience with the ability to lead multiple projects simultaneously.
Overview
16
16
years of professional experience
Work History
Sr. Training & Development Manager
Stability Healthcare
2021.08 - 2023.08
- Identified training needs and created effective content and resources to support different departments.
- Responsible for hiring and facilitating new hire sales & support training.
- Developed and managed new hire sales teams, up to 30 employees for their first 6 months.
- Adjusted instructional strategies according to business needs and information retention.
- Nominated for OnCon's top 100 global T&D departments.
Sr. Nurse Recruiter
Travel Nurse Across America
2017.08 - 2021.08
- Responsible for selecting qualified Registered Nurses and helping them prepare for job interviews and through the contract placement process.
- Educated and counseled a team of nurses as they transitioned from one assignment to another.
- Provided exceptional customer care in coordination with all departments to ensure the best customer service experience.
- Consistently exceeded quotas and recognized for high performance, including: new business, retention, and referrals.
- Responsible for coaching and mentoring new Recruiters in a Recruiter-in-Training program
Sr. Nurse Recruiter
Medical Staffing Options
2012.01 - 2017.08
- Earned the opportunity to work remote in December 2012 based upon exceptional work ethic and consistently exceeding sales goals.
- Selected as “Recruiter of the Year” 2013
- Promoted to Senior Recruiter, based upon exceptional performance July 2013.
- Recognized performance and promoted into the “Leader’s Round Table”.
Enrollment Advisor
University Of Phoenix
2009.10 - 2011.05
- Responsible for recruiting and advising graduate students regarding admissions and degree completion requirements, as well as enrolling students for the University's programs, requiring the use of excellent presentation skills and cultivating an extensive knowledge of the higher education market and industry.
- Appointed subject matter expert in performing requirements analyses to identify the most appropriate resource for client/students consistently expanding client/student base.
- Earned High Performance Division Awards for December 2009, January 2010.
- Obtained Best Student Conversation Division Awards for February 2011 and March 2011.
Sales Manager
Urban Active
2007.09 - 2009.08
- Led and managed a team of 8 Sales Consultants and 25 Customer Service Associates, and was responsible for interviewing, selecting, and training, developing and motivating staff.
- Listed consistently as a top ten salesperson for the company every month, while managing the team. Succeeded with the highest daily sales volume, earning 75 units sold in one day.
- Established five corporate partnerships with corporations that increased revenues up to 15% in 2008.
Education
Graduate Human Resources Certificate -
University of Phoenix
Phoenix, AZ2012
Master's of Management/HR -
University of Phoenix
Phoenix, AZ2011
Bachelor of Science - Merchandising & Product Development/Marketing
Bowling Green State University
Bowling Green, OH 2006
Skills
- Training and Development
- Team Development & Leadership
- Orientation & Training Content Creation
- Recruitment
- Sales & Sales Management
- Career Advisement/Counseling
- Presentation & Communication Skills
- Problem Solving & Analysis
Timeline
Sr. Training & Development Manager
Stability Healthcare
2021.08 - 2023.08
Sr. Nurse Recruiter
Travel Nurse Across America
2017.08 - 2021.08
Sr. Nurse Recruiter
Medical Staffing Options
2012.01 - 2017.08
Enrollment Advisor
University Of Phoenix
2009.10 - 2011.05
Sales Manager
Urban Active
2007.09 - 2009.08
Graduate Human Resources Certificate -
University of Phoenix
Master's of Management/HR -
University of Phoenix
Bachelor of Science - Merchandising & Product Development/Marketing
Bowling Green State University
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