Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johnny Martinez

Yuma

Summary

Dynamic and dedicated professional with extensive experience in customer service. Proven ability to enhance customer satisfaction through effective problem-solving and strong interpersonal skills. Demonstrated reliability in cash handling and product restocking, contributing to a positive shopping experience and store success. Committed to maintaining high standards of cleanliness and safety.

Overview

3
3
years of professional experience

Work History

Cashier and Stocker

AutoZone
10.2024 - Current
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves to match planogram images and instructions.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.

Construction Worker

Southwest Stripping and Seal Coating
06.2023 - 10.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
  • Enhanced project efficiency by coordinating with team members and managing resources effectively.
  • Cleaned and maintained tools, equipment and worksites.
  • Followed instructions and safety protocols to prevent accidents and injuries.

Car Dryer

Soft Cloth Car Wash
02.2023 - 06.2024
  • Developed strong relationships with customers, ensuring their satisfaction with services provided.
  • Enhanced overall cleanliness of cars by diligently removing water spots, streaks, and dirt.
  • Contributed to increased efficiency by quickly moving cars through the drying process without compromising on quality.
  • Utilized various cleaning tools effectively such as microfiber towels, chamois cloths, and squeegees for optimal results.
  • Improved customer satisfaction by efficiently drying and polishing each vehicle after washing.

Cashier

Smart And Final
04.2022 - 02.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma -

Yuma High School
Yuma, AZ
05-2022

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Order taking
  • Product restocking
  • Refunds and exchanges
  • Loyalty program promotion
  • Basic math
  • Dependability and reliability
  • Problem-solving
  • Honest and dependable

Timeline

Cashier and Stocker

AutoZone
10.2024 - Current

Construction Worker

Southwest Stripping and Seal Coating
06.2023 - 10.2024

Car Dryer

Soft Cloth Car Wash
02.2023 - 06.2024

Cashier

Smart And Final
04.2022 - 02.2023

High School Diploma -

Yuma High School

Similar Profiles

CREATE PROFILE
Johnny Martinez