Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jonah Baltz

Phoenix

Summary

Dedicated business student at the University of South Carolina with over a year of customer service experience and an excellent history of academic success. Athletic and professional experience in collaboration, with work related expertise in phone calls, appointments, transactions and inquiries. Hard working and motivated with the ability to problem solve.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Anthem Community Council
Anthem, AZ
05.2025 - 08.2026
  • Responded to resident Inquiries concerning field and court sports, the facilities, gym, community events, etc.
  • Handled transactions for bookings, guests, rock wall climbing, etc.
  • Appointment Scheduling
  • Handling complaints and de-escalation
  • Coordination with other team members and different managers around the facility
  • Operation of rock climbing wall and harnesses
  • Opening/closing the facilities
  • Taking and transferring phone calls

Education

Bachelor of Arts - Business

University of South Carolina
Columbia, SC
05-2030

High School Diploma -

Boulder Creek Highschool
Phoenix, AZ
05-2026

Skills

  • Customer service
  • Transaction handling
  • Call management
  • Appointment Scheduling
  • CivicRec usage
  • Writing and math
  • Computer and typing proficiency
  • Critical thinking
  • Work Ethic
  • Teamwork and collaboration

Interests

Athletics-

Played and started on 6A Varsity soccer during high school helping the team reach playoffs for the 3rd and 4th times in school history, strongly developing my grit and teamwork abilities

Church Involvement-

Attended and Volunteered with/at Desert View Bible Church and Christ Church of the Valley (CCV)

Clothe Reselling-

Manage a Depop account to resell clothes, including finding and photographing pieces, responding to customers, and shipping goods

Awards-

AP Scholar with Distinction- AP College Board (2026)

Most Improved Player- Boulder Creek Varsity Soccer (2026)

Superlative Award (Scholarship)- University of South Carolina (2026)

AP Scholar with Honors- AP College Board (2025)

Timeline

Customer Service Representative

Anthem Community Council
05.2025 - 08.2026

Bachelor of Arts - Business

University of South Carolina

High School Diploma -

Boulder Creek Highschool
Jonah Baltz