Jonas Caraveo
Phoenix
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am an organized and dependable candidate who is successful at managing multiple priorities with a positive attitude.
Overview
3
3
years of professional experience
Work History
Barista/Crew Member
Dunkin Donuts
06.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Used POS system to accurately enter orders and process payments.
Kids Club Attendant
EOS Fitness
04.2024 - 06.2024
- Worked with parents and guardians to achieve safe environment for children in temporary care through careful use of sign-in and sign-out pages, allergy and medical forms and exchange of contact information.
- Set up and led recreational activities such as games, read-alongs and crafts for children during particularly busy times.
- Monitored children working on small group activities and playing on recreational equipment.
- Completed and submitted attendance logs and accident reports each shift.
- Read stories, sang songs and facilitated creative play.
Package Handler
FedEx
01.2024 - 04.2024
- Assembled, sealed, and loaded packages into correct trucks.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Followed verbal and written instructions to properly move and ship products.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
Front Of House and Back of House
Chick-Fil-A
05.2021 - 01.2024
- Assisted guests with menu selections, offering recommendations based on dietary preferences and restrictions.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Coordinated with kitchen staff to ensure timely delivery of food orders, minimizing wait times for guests.
- Supported fellow staff members during busy periods by taking on additional tasks leading to improved teamwork dynamics and increased productivity.
- Collaborated with other team members to maintain a clean, organized, and welcoming environment.
- Conducted routine cleanliness checks within the dining area throughout each shift ensuring optimum hygiene standards were maintained.
- Remembered, recited and promoted variety of menu items.
- Handled cash transactions accurately while maintaining proper cash handling procedures.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.
Lube Tech
Take 5 Oil Change
01.2023 - 05.2023
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
Host and Busser
Ellys Brunch & Cafe
07.2022 - 09.2022
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Answered customer questions about hours, seating, and menu information.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
Associate of Arts -
Phoenix College
Phoenix, AZ06.2025
G.E.D -
Rio Salado Community College
01.2020
Skills
- Team Player
- Friendly and outgoing
- Decision-making capabilities
- Customer relations skills
- Attention to Detail
- Adaptive and creative
Timeline
Barista/Crew Member
Dunkin Donuts
06.2024 - Current
Kids Club Attendant
EOS Fitness
04.2024 - 06.2024
Package Handler
FedEx
01.2024 - 04.2024
Lube Tech
Take 5 Oil Change
01.2023 - 05.2023
Host and Busser
Ellys Brunch & Cafe
07.2022 - 09.2022
Front Of House and Back of House
Chick-Fil-A
05.2021 - 01.2024
Associate of Arts -
Phoenix College
G.E.D -
Rio Salado Community College
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