Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jonathan Cusson

Peoria

Summary

Dynamic leader and problem solver with a proven track record at Discount Tire, enhancing operational efficiency and customer satisfaction. Excelled in roles requiring exceptional teamwork, leadership, and multitasking abilities. Known for innovation in service delivery and a keen attention to detail, significantly contributing to business growth and client retention.

Overview

6
6
years of professional experience

Work History

Tire Technician

Discount Tire
07.2021 - Current
  • Tire Technicians repair, install, and maintain tires on cars, trucks, and commercial vehicles.
  • Crew Chief responsibility is to prepare every vehicle before any service is performed. This may include ensuring the proper fit of wheels, tires, or lug nuts/
  • Service coordinator responsibility is managing a team of tire technicians and a crew chief, in order to ensure the smooth daily operations of the garage. Leadership is key in this role as well as good communication skills to deliver customers the best quality work as well as experience.

Sales Associate

Tilly's Clothing Store
06.2019 - 06.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • A Tilly's sales associate helps customers find products, promotes sales
  • They work to create a welcoming atmosphere and provide personalized service
  • Promote products, understand customer needs, and help them make purchases
  • Collaborate with other team members to meet sales goals
  • Support store management in training and coaching other sales associates.

Game Master

North Valley Escape Room
02.2021 - 05.2021
  • Explained company policies, game rules and safety requirements.
  • Kept game and party rooms clean and neat for next guests.
  • Communicated clearly and on-time to share clues and direct game actions.
  • Watched guests closely to maintain current understanding of gameplay.
  • Be able to explain to the guest where they wrong or right depending on completion of the game

General Landscaper

Self Employed
05.2019 - 08.2019

I ran my own landscaping business when I turned 16 through an app called Next door. This experience required me to learn how to communicate with customers, negotiate, and how to build clients. I learned hard work through doing general maintenance and up keep of lawns through mowing, tree trimming, and brush removal. This business required me to be self sufficient in managing my time speaking with clients, and doing the jobs,

Education

Bachelor of Science - Criminology & Criminal Justice

Arizona State University
Downtown Phoenix
05-2025

High School Diploma -

Sandra Day O'Connor
Phoenix, AZ
05-2021

Skills

  • Costumer service
  • Sales
  • Leadership
  • Problem Solving
  • Teamwork
  • Innovation
  • Multi tasking
  • Attention to detail
  • Grit

Interests

  • Enjoy participating in Brazilian Jiu Jitsu for overall physical and mental well-being
  • Hiking
  • Running
  • Camping
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • I like working with my hands and fixing things

Timeline

Tire Technician

Discount Tire
07.2021 - Current

Game Master

North Valley Escape Room
02.2021 - 05.2021

Sales Associate

Tilly's Clothing Store
06.2019 - 06.2021

General Landscaper

Self Employed
05.2019 - 08.2019

Bachelor of Science - Criminology & Criminal Justice

Arizona State University

High School Diploma -

Sandra Day O'Connor
Jonathan Cusson