Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JONATHAN NGUYEN

Gilbert

Summary

Versatile and results-driven with extensive experience in customer service, sales, management, hospitality, and handy work. Proven ability to enhance customer satisfaction, drive sales, and manage teams effectively in fast-paced environments. Skilled in building strong customer relationships, leading teams, and executing operational strategies to meet organizational goals. Adaptable and hands-on with a strong work ethic, committed to delivering quality service and problem-solving in a timely manner. Highly effective in managing diverse tasks, including maintenance and repairs, ensuring efficient and smooth operations.

Overview

8
8
years of professional experience

Work History

Server

Kick'n Crab
Chandler
05.2025 - Current
  • Provided excellent customer service to enhance dining experiences.
  • Took and processed orders accurately for timely delivery.
  • Handled cash transactions and processed payments efficiently.
  • Resolved customer complaints promptly to ensure satisfaction.

PREP CHEF

NOBU
Scottsdale
08.2023 - 05.2025
  • Executed daily prep lists to ensure all ingredients were ready for service prior to meal times.
  • Trained new kitchen staff on cooking techniques and kitchen policies to maintain efficiency and quality.
  • Assisted in inventory management by tracking stock levels and placing orders for necessary ingredients.
  • Maintained cleanliness and organization of kitchen workstations, adhering to sanitation and safety guidelines.
  • Prepared and plated high-quality dishes using fresh ingredients in a fast-paced kitchen environment.

SERVER

Toca Madera
Scottsdale
10.2022 - 05.2024
  • Practice anticipating customer needs and addressing them before they even arise, fostering loyalty and a positive customer experience.
  • Developed strong relationships with regular customers, enhancing their dining experience.
  • Provided excellent customer service in a fast-paced restaurant environment.
  • Maintained cleanliness and organization of dining areas and serving stations.

ELECTRICIAN

Power 1440
Mesa
08.2018 - 10.2022
  • Conducted routine inspections to ensure electrical systems compliance with safety codes.
  • Troubleshot and repaired electrical issues using diagnostic equipment.
  • Installed and maintained electrical systems in residential and commercial buildings.

SALES ASSOCIATE

Vans
Chandler
06.2018 - 06.2019
  • Developed strong product knowledge to assist customers and boost sales.
  • Provided excellent customer service, resulting in a 95% customer satisfaction rating.
  • Participated in promotional events, successfully increasing brand awareness and store traffic.
  • Managed inventory, ensuring accurate stock levels and timely replenishment.

TEAM LEADER

Chick Fil A
Chandler
09.2017 - 06.2018
  • Managed and trained a team of 10 kitchen staff in a fast-paced environment.
  • Coordinated inventory management and supply ordering to ensure kitchen efficiency.
  • Developed and maintained a positive work culture, enhancing team morale.
  • Monitored kitchen operations to ensure adherence to quality control measures.

Education

GED -

Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ
08-2025

Skills

  • Attention to detail
  • Customer Service
  • Leadership

Languages

Vietnamese

Timeline

Server

Kick'n Crab
05.2025 - Current

PREP CHEF

NOBU
08.2023 - 05.2025

SERVER

Toca Madera
10.2022 - 05.2024

ELECTRICIAN

Power 1440
08.2018 - 10.2022

SALES ASSOCIATE

Vans
06.2018 - 06.2019

TEAM LEADER

Chick Fil A
09.2017 - 06.2018

GED -

Maricopa Community Colleges, Rio Salado Community College

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JONATHAN NGUYEN