Jonathan Ortiz
Phoenix
Summary
Dynamic Rental & Dispatch Manager at B&F Contracting with expertise in route optimization and regulatory compliance. Proven track record of enhancing customer satisfaction through innovative problem-solving and effective vendor negotiation. Skilled in asset tracking and fostering strong relationships, achieving significant cost savings while ensuring timely deliveries and operational efficiency.
Overview
10
10
years of professional experience
Work History
Rental & Dispatch Manager
B&F Contracting
Phoenix
11.2020 - Current
- Managed daily dispatch operations to ensure timely deliveries.
- Coordinated with drivers to optimize route efficiency and reduce delays.
- Monitors company and rental equipment utilization and availability.
- Track and inventory all company assets, and maintain the current asset location.
- Communicates with the shop service manager when equipment is returned to the shop or yard.
- Ensure that company equipment is being utilized before renting.
- Organize and maintain comprehensive documentation related to dispatch activities, including equipment specifications, safety protocols, and regulatory compliance records.
- Coordinate rental equipment and arrange transportation
- Established rates for rental equipment and choose vendor that's most cost efficient
- Keep DOT permits for up to date.
- Ensure CDL drivers are being DOT compliance
- Monitored drivers' performance, ensuring compliance with safety regulations, route optimization and on-time deliveries.
- Building relationship with vendors
- Worked with cross-functional teams to achieve goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Achieved cost-savings by developing functional solutions to problems.
Gas Leak Survey Technician
Heath Consultants
12.2019 - 11.2020
- Self managed second contractor for southwest gas performing safety inspections on underground gas lines working in all types of weather.
- Customer interaction throughout the day walking into customers front and back yards.
- Also, provided with a work phone and laptop to track any leaks and keep in touch with supervisors and southwest gas.
Maintenance Crew
ProQual Landscaping
03.2019 - 12.2019
- Handling similar duties as previous job including driving a mini excavator operator and other useful equipment in the company.
Equipment Operator
Nature Scape, LLC
05.2018 - 03.2019
- Bobcat operator handling a variety of duties including trimming trees, bushes, irrigation maintenance, and using other hand tools.
- As well as driving a F450 hauling a trailer loaded with equipment.
Trailer washer
Blue Beacon International inc.
09.2017 - 12.2018
- Differential shifts of truck exterior trailer washing.
- Including surface protection, polished aluminum, engine wash, RV wash, motor tech wash, and accessory brightening by keeping truck drivers satisfied with a proper cleaning service.
Chief
Arizona Grand Resort
05.2016 - 07.2018
- Assisted customers with exceptional service by preparing their desired meal.
- Maintained kitchen and station sanitized at all times following proper nutrition and safety standards.
Education
Cesar Chavez High School -
Cesar Chavez High School
Phoenix, Arizona07.2018
High School Diploma -
South Mountain High School
Phoenix, Arizona05.2018
Skills
- Dispatch operations
- Route optimization
- Equipment inventory
- Regulatory compliance
- Cost management
- Customer relationship management
- Asset tracking
- Vendor negotiation
- Problem solving
- Route planning expertise
- DOT compliance
- Relationship building
- Teamwork
References
- Darren Carpenter
- Jared Freeman 623-692-3210
Timeline
Rental & Dispatch Manager
B&F Contracting
11.2020 - Current
Gas Leak Survey Technician
Heath Consultants
12.2019 - 11.2020
Maintenance Crew
ProQual Landscaping
03.2019 - 12.2019
Equipment Operator
Nature Scape, LLC
05.2018 - 03.2019
Trailer washer
Blue Beacon International inc.
09.2017 - 12.2018
Chief
Arizona Grand Resort
05.2016 - 07.2018
Cesar Chavez High School -
Cesar Chavez High School
High School Diploma -
South Mountain High School