Jonathan Pacheco
Phoenix
Summary
Experienced with creating safe and supportive environments for youth. Utilizes conflict resolution and crisis intervention skills to promote positive outcomes. Knowledge of behavioral management techniques and emotional support strategies.
Professional management leader with focus on operational excellence and team collaboration. Known for driving impactful results through strategic planning and execution. Highly reliable and adaptable, excelling in dynamic environments. Expertise in project management, team building, and conflict resolution.
Focused education professional with master's degree in administration and experience helping students achieve education goals. Talented at building lasting relationships and partnering with others to meet objectives.
Overview
6
6
years of professional experience
Work History
Site Director
Ivy Camps USA
03.2025 - Current
- Led curriculum development initiatives, enhancing program quality and alignment with educational standards.
- Oversaw operational budgets, ensuring efficient resource allocation and cost management.
- Analyzed feedback from parents and students to refine programs and increase overall satisfaction levels.
- Implemented data-driven assessments to monitor student progress and improve instructional strategies effectively.
Hospitality Services Manager
Cafe Zupas
10.2023 - Current
- Managed daily operations to ensure exceptional customer service and satisfaction.
- Trained and mentored team members on hospitality best practices and service standards.
- Developed and implemented process improvements to enhance efficiency in service delivery.
- Oversaw inventory management, ensuring accurate stock levels and timely replenishment.
- Resolved customer inquiries and complaints effectively, maintaining positive relationships.
Youth Sports Coach
Arizona Infuse
04.2020 - 11.2024
- Developed and implemented age-appropriate training programs for youth athletes.
- Coordinated practice schedules, ensuring optimal use of facilities and resources.
- Mentored junior coaches, enhancing their skills in player development and coaching techniques.
- Supervised practices and contests, prioritizing safety for participants.
- Fostered a positive team environment with consistent communication and motivational tactics.
Education
High School Diploma -
Phoenix Christian
Phoenix, AZNo Degree - Health And Behavioral Sciences
Grand Canyon University
Phoenix, AZ01-2030
Skills
- Program leadership
- Safety management
- Strategic planning
- Active listener
- Skilled communicator
- Adaptability
Timeline
Site Director
Ivy Camps USA
03.2025 - Current
Hospitality Services Manager
Cafe Zupas
10.2023 - Current
Youth Sports Coach
Arizona Infuse
04.2020 - 11.2024
High School Diploma -
Phoenix Christian
No Degree - Health And Behavioral Sciences
Grand Canyon University