Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Taracena

Tucson

Summary

Both jobs I held at QuikTrip and Jack-in-the-Box gave me plenty of skills to exceed at customer service skills, communication, and keeping the work environment clean and well-stock while being quick and efficient on my feet. I'm no stranger to learning new policies or procedures or new promotional sale items I'll push as well as creating a safe and energetic work space for coworkers and customers. I love seeing things organization and am flexible with any and all assistance needed from rush hours to providing extra help for customers and coworkers alike.

Overview

7
7
years of professional experience

Work History

ERP Clerk

QuikTrip
05.2018 - 01.2025
  • Strong multitasking skills to manage multiple priorities and tasks with timely completion of for each.
  • Improved customer satisfaction by promptly answering questions by providing accurate information in an affable and direct manner.
  • Boosted team collaboration and morale with effective communication and assistance between coworkers while upholding an optimistic attitude.
  • Easily creates a positive and supportive work environment for other team members.
  • Helps and communicates managed inventory supplies to prevent shortages, ordering necessary items before depletion, and keep staff informed on available supplies.
  • Exceptional skills in keeping the work space clean, well organized, and sufficiently stocked in every area to provide satisfaction for customers and staff.

Cashier

Jack-in-the-Box
11.2017 - 04.2018
  • Warmly and audibly greets customers entering the store and responds promptly to customer needs.
  • Is able to work a flexible schedule and take on extra shifts to meet business needs.
  • Can operated cash register for cash and credit card transactions with excellent accuracy.
  • Builds relationships with customers to encourage repeat business and ensures their needs are met.
  • Maintains a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Resolves customer complaints professionally, which has lead to improved customer relations and loyalty.
  • Addresses customer needs and makes product recommendations to increase sales.
  • Collaborates with coworkers to achieve sales and maintain a clean, well-stocked store environment.
  • Quick, experienced, and accurate checkout process for increased efficiency and reduced waiting times.
  • Provides backup support for other departments when needed, giving versatility within the work environment.
  • Full compliance with company policies and procedures.
  • Exceeds in keeping productivity goals on track through consistent attention to detail and organization during busy shifts.
  • Increased sales of promotional items by informing customers about daily and ongoing offers.
  • Has learned duties for various positions and provides backup at key and busy times.
  • Responds promptly to requests for assistance, spills, and customer inquiries.
  • Can maintain current knowledge of store promotions and highlight sales to customers.
  • Able to demonstrate product features, answer questions, and redirect objections to highlight positive aspects.

Education

High School Diploma -

Rincon High School
Tucson, AZ
07-2016

Skills

  • Customer satisfaction
  • Relationship building
  • Sales expertise
  • Multitasking
  • Verbal and writing communication
  • Attention to detail

Timeline

ERP Clerk

QuikTrip
05.2018 - 01.2025

Cashier

Jack-in-the-Box
11.2017 - 04.2018

High School Diploma -

Rincon High School

Similar Profiles

CREATE PROFILE
Jonathan Taracena