Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jonathan Teran

Phoenix

Summary

Over the past five years with this company, I've grown from learning the basics to becoming a Hospitality Manager who understands every position in the restaurant. I take pride in building accurate forecasts, creating schedules that consistently meet labor goals, delivering strong guest experiences, and developing team members through coaching and one-on-one conversations. Throughout my career, I've been challenged with new responsibilities and unfamiliar situations, but I've always embraced the opportunity to learn, adapt, and succeed. Being the youngest Hospitality Managers in the company has motivated me to lead by example and earn the respect of my team through hard work and consistency. The most rewarding part of my role is helping people grow while building a positive culture where both employees and guests feel valued. My experiences have given me a strong foundation in leadership and reinforced my long-term goal of leading a store of my own and continuing to make a lasting impact on the company and the people within it.

Overview

5
5
years of professional experience

Work History

Hospitality Manager

Overeasy
Chandler, AZ
12.2021 - Current
  • Managed daily operations to ensure exceptional guest experiences and service quality.
  • Developed training programs to enhance staff skills and promote employee engagement.
  • Implemented cost-saving initiatives that improved operational efficiency and reduced waste.
  • Monitored compliance with health and safety regulations, ensuring a safe environment for guests and staff.
  • Analyzed customer feedback to identify areas for service improvement and implement action plans.
  • Oversaw scheduling and staffing to optimize workforce management during peak periods.
  • Managed inventory levels effectively to minimize stockouts while reducing excess inventory costs.
  • Proven ability to learn quickly and adapt to new situations.

Shift Leader, Quality Control

Panera Bread
Phoenix, AZ
06.2024 - 06.2026
  • High-Volume Guest Service Execution
  • Point-of-Sale (POS) Transactions & Cash Management
  • Drive-Thru Efficiency & Order Accuracy
  • Food Quality & Brand Standard Compliance
  • Food Safety, Cleaning & Sanitation Procedures
  • Fast-Paced Team Collaboration
  • Inventory Restocking & Station Readiness
  • Time Management in High-Pressure Environments.

Education

High School Diploma -

Camelback Highschool
Phoenix, AZ

Skills

  • Employee scheduling
  • Staff training and development
  • Guest relations management
  • Labor cost control
  • Complaint handling
  • Housekeeping management
  • Brand representation
  • Managing inventory

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Shift Leader, Quality Control

Panera Bread
06.2024 - 06.2026

Hospitality Manager

Overeasy
12.2021 - Current

High School Diploma -

Camelback Highschool
Jonathan Teran