JONATHON CURRY
Tucson
Summary
I am very people and customer service oriented. I have many years of experience working in a high-energy, fast-paced environment while staying calm and organized. I'm good at problem solving and adapting to new situations and ideas.
Overview
18
18
years of professional experience
Work History
Pharmacy Customer Service Representative/Shift Leader
Walgreens
Tucson, Arizona
12.2023 - 06.2026
- Welcomed customers at entrance, making them feel valued.
- Call doctors' office for verification for customers
- Initiated phone calls to communicate with clients. and verify insurance for customers
- Coordinated with doctors' offices to confirm prescription details for customer orders
- Answer multi multi-line phone system
- Processed payments through point of sale systems, verifying checks and handling cash to ensure accurate transactions
- As a Shift Lead:
- Open store, verify safe count, check in deliveries, maintain store cleanliness, solve customer disputes, assist cashiers
Customer Service
Northwest Exteriors
Fresno, California
07.2023 - 09.2023
- Operated a multi-line phone system to manage incoming calls efficiently.
- Called and scheduled potential clients for solar consultation appointments
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Provided excellent customer service while meeting challenging time goals.
- Delivered exceptional customer service by addressing concerns promptly and professionally.
Customer Service
Costco
Clovis, California
10.2016 - 08.2022
- Used point of sale system and processed cash payment for food purchases
- Trained staff in procedures for sales
- Conducted training for new team members on company policies and procedures
- Instructed staff on sales procedures to enhance customer service and operational efficiency
Customer Service Associate
USA/Kenk Inc
Fresno, California
04.2008 - 03.2017
- Greeted customers at entrance
- Troubleshot and resolved customer issues to enhance satisfaction
- Processed customer payments accurately using point of sale system
- Trained new hires
- Managed paperwork for gas deliveries to ensure timely service
Education
Diploma -
Clovis Adult Education
Clovis, Ca06-2004
Skills
- Pharmacy software
- Attention to detail
- Insurance verification
- Confidentiality compliance
- Customer service
- Detail oriented
- Calm under pressure
Timeline
Pharmacy Customer Service Representative/Shift Leader
Walgreens
12.2023 - 06.2026
Customer Service
Northwest Exteriors
07.2023 - 09.2023
Customer Service
Costco
10.2016 - 08.2022
Customer Service Associate
USA/Kenk Inc
04.2008 - 03.2017
Diploma -
Clovis Adult Education