Overview
Work History
Education
Skills
Timeline
Generic

Jonathon Ho

Phoenix,az

Overview

6
6
years of professional experience

Work History

Detailer/Manager

All Elite Detailing
10.2022 - Current
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Instructed staff on proper detailing techniques other tasks.
  • Implemented quality control measures, resulting in a significant decrease in returned work orders.
  • Assisted in organizing and overseeing assignments day to day.
  • Optimized inventory management systems to reduce waste and improve cost-efficiency within the department.
  • Managed scheduling and workflow, ensuring timely completion of all detailing projects.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Consistently met deadlines by effectively delegating tasks among team members based on their strengths and availability.
  • Worked effectively in fast-paced environments.
  • Applied effective time management techniques to meet tight deadlines.
  • Excellent communication skills, both verbal and written.

Detailer

Visionary Automotive
10.2021 - 10.2022

Service Porter

Arrowhead Bmw
10.2020 - 10.2021
  • Escorted drivers to vehicles and helped load or carry large items.
  • Delivered guest messages quickly and correctly, maintaining information confidentiality.
  • Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
  • Greeted guests with warmth and professionalism for friendly, helpful service.
  • Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
  • Communicated with coworkers and managers about completed duties.

Car Washer

Enterprise Rent-A-Car
12.2017 - 12.2020
  • Collaborated with team members to complete large-scale detailing projects within tight deadlines.
  • Greeted customers and guided cars into washing and detailing area.
  • Streamlined the car washing process for improved efficiency and reduced wait times for customers.
  • Followed safety guidelines for cleaning vehicles and equipment.

Education

Maricopa Community Colleges - Glendale Community College
Glendale, AZ

High School Diploma -

Greenway High School
05.2017

Skills

  • Brand Management
  • Training and Development
  • Sales Support
  • Professional and Courteous
  • Customer Service
  • Quality Assurance
  • Strategic Planning
  • Workload Management
  • Managing Operations and Efficiency

Timeline

Detailer/Manager

All Elite Detailing
10.2022 - Current

Detailer

Visionary Automotive
10.2021 - 10.2022

Service Porter

Arrowhead Bmw
10.2020 - 10.2021

Car Washer

Enterprise Rent-A-Car
12.2017 - 12.2020

Maricopa Community Colleges - Glendale Community College

High School Diploma -

Greenway High School

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Jonathon Ho