Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonaye Muldrow

Phoenix

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Pharmacy Tech Trainee position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience

Work History

Mail Handler

United States Postal Service Career
09.2021 - Current
  • Operated mail processing machine to sort and package incoming and outgoing mail.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Loading, lifting and carrying moderate to heavy mail from trucks and sorting equipment.
  • Operate machinery and carry mail to distribution area.
  • May perform a variety of duties such as rewrapping damaged parcels and weighing mail.

Customer Service Representative

Republic Services
04.2017 - 09.2021
  • Effectively responds to routine issues regarding residential and commercial service matters
  • Logs information about customer service interactions into systems; updates information in a timely and accurate manner for associates to able to track service inquiries and resolution.
  • Returns all internal and external calls, emails, and faxes in a timely manner to ensure that customers' concerns are understood, addressed, and resolved
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Passenger Service Assistant

Prospect Airport Service
03.2014 - 04.2017
  • Checked in an average of 20+ passengers per day
  • Provide transport services to airline passengers with special needs
  • Assisted passengers with check-in procedures and ensured bags were checked to destination
  • Transported passengers as needed throughout airport premises.
  • Handled complaints professionally and expediently, resulting in satisfactory resolutions for both customer and airline.
  • Secured passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
  • Assisted elderly passengers with boarding and deplaning, ensuring a smooth travel experience for all customers.

Education

High School Diploma -

Bostrom High School
Phoenix, AZ
01.2013

Skills

  • Energetic Work Attitude

  • Team Player

  • Strong problem-solving aptitude

  • Fingerprint Clearance Card

  • Quick learner

  • 7 years customer service experience

  • Multitasking

  • Computer Skills

  • Verbal Communication

Timeline

Mail Handler

United States Postal Service Career
09.2021 - Current

Customer Service Representative

Republic Services
04.2017 - 09.2021

Passenger Service Assistant

Prospect Airport Service
03.2014 - 04.2017

High School Diploma -

Bostrom High School
Jonaye Muldrow