Joni Ollila
Tucson
Summary
Results-driven Chief Nursing Officer experienced in strategic planning, regulatory compliance, and quality improvement initiatives. Enhanced patient safety outcomes and optimized patient care through mentorship and development of evidence-based practices. Focused on fostering collaborative environments and adapting to evolving healthcare needs to deliver exceptional clinical operations.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Chief Nursing Officer
Select Medical
Tucson, AZ
08.2025 - Current
- Led strategic nursing initiatives to enhance patient care quality and operational efficiency.
- Streamlined clinical protocols to improve workflow and patient outcomes across multiple departments.
- Developed and implemented evidence-based nursing practices to ensure compliance with healthcare regulations.
- Mentored nursing staff, fostering professional development and enhancing team performance.
- Collaborated with executive leadership to align nursing objectives with organizational goals and priorities.
- Analyzed patient care data to identify trends, driving continuous improvement in service delivery.
- Oversaw budgeting processes for nursing departments, ensuring optimal resource allocation and cost management.
- Advocated for patient-centered care initiatives, enhancing overall satisfaction rates within the facility.
- Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
- Designed and implemented standards of care for nursing and patient care.
- Administered nursing care to patients during staffing shortages, ensuring continuity of care.
- Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
- Responded to inquiries and resolved employee concerns through email, phone, and in-person communication, fostering a supportive work environment.
- Maximized staff and patient protections by enforcing optimal disease prevention protocols.
- Coordinated patient care services and managed clinical cost control.
- Supervised staff of 52 registered nurses and 48 certified nursing assistants
- Interviewed, hired, instructed, and mentored employees and promoted high level of care quality to patients.
- Assisted with preparation of budget and expense reports.
- Recruited new professional staff members and implemented comprehensive training programs.
- Streamlined nursing operations for increased efficiency and better resource allocation.
- Fostered a culture of continuous improvement, encouraging open communication and teamwork among staff members.
- Championed patient safety initiatives, resulting in reduced medical errors and improved clinical outcomes.
- Served on committees focused on improving healthcare delivery at both the organizational level as well as within the broader industry context.
- Mentored emerging nurse leaders, fostering professional growth and career advancement opportunities within the organization.
- Promoted a positive work environment by recognizing achievements and addressing concerns promptly.
- Implemented innovative solutions to address staffing challenges, reducing nurse turnover rates.
- Led recruitment efforts to attract top talent in nursing professionals, maintaining high standards for excellence in patient care delivery.
- Served as a liaison between nursing staff, physicians, administration, and other stakeholders for effective communication and collaboration.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
House Supervisor
Select Medical
Tucson, AZ
10.2022 - 08.2025
- Implemented quality improvement initiatives to enhance patient satisfaction and safety outcomes.
- Supervised daily operations to ensure compliance with healthcare standards and protocols.
- Coordinated interdisciplinary team meetings to address patient care plans and operational challenges.
- Managed staffing schedules to optimize patient care and resource allocation.
- Monitored patient acuity levels closely, adjusting staffing assignments as needed for optimal care delivery.
- Managed nursing staff schedules to ensure optimal coverage during peak hours and reduced overtime costs.
- Streamlined communication between departments for improved patient flow and satisfaction.
- Conducted staff training sessions on best practices in clinical procedures and emergency response.
- Reviewed clinical documentation to assess standards and quality of care.
- Reviewed clinical documentation to assess standards and quality of care.
- Monitored patient acuity levels closely, adjusting staffing assignments for optimal care delivery.
- Provided emergency response during shifts and when on-call.
- Mentored new nurses, providing guidance on hospital policies and procedures, fostering professional growth and development.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients, resulting in better outcomes.
- Fostered an inclusive work environment that valued diversity among staff members and encouraged collaboration across disciplines.
- Championed quality improvement projects to identify areas of inefficiency, resulting in more streamlined operations.
- Administered medications subcutaneously, orally and via IV.
- Improved staff morale and reduced turnover with regular feedback sessions and targeted training programs.
- Conducted performance evaluations for nursing staff, providing constructive feedback and setting goals for future improvement.
- Facilitated team meetings to discuss patient care plans, resulting in more cohesive and effective care strategies.
- Implemented new training initiatives for nursing staff, enhancing skills in critical care techniques and best practices.
Registered Nurse, Cardiac Telemetry
Oro Valley Hospital
Tucson, AZ
04.2020 - 10.2022
- Administered medications and managed IV therapy for optimal patient outcomes.
- Monitored cardiac patients' vital signs and reported changes to healthcare teams.
- Collaborated with interdisciplinary teams to develop individualized care plans.
- Educated patients and families on cardiac conditions and post-discharge care techniques.
- Led shift assessments, prioritizing patient needs and ensuring effective resource allocation.
- Conducted comprehensive assessments, documenting findings in electronic health records accurately.
- Improved patient outcomes by consistently monitoring cardiac telemetry and promptly responding to critical changes.
- Provided comprehensive cardiac education to patients and families, empowering them in self-care management postdischarge.
- Optimized patient outcomes in high-stress scenarios by remaining calm, focused, and utilizing critical thinking skills to provide appropriate interventions.
- Demonstrated expertise in various cardiac procedures such as EKG interpretation, defibrillation, cardioversion, and administration of emergency medications.
- Promoted a culture of safety within the unit, adhering to strict infection control protocols and proper handling of medical equipment.
- Elevated the quality of patient care by participating in continuous improvement initiatives and incorporating evidence-based practices into daily nursing tasks.
- Contributed to a positive work environment by fostering teamwork, offering constructive feedback, and celebrating collective achievements.
- Promoted a culture of learning by sharing best practices, clinical updates, and relevant research findings with nursing colleagues to encourage evidence-based care delivery.
Health Services Administrator
Corr Health
Albuquerque, NM
02.2018 - 04.2020
- Streamlined health services operations to enhance patient care delivery and resource allocation.
- Managed budgetary allocations for health services, ensuring financial sustainability and resource management.
- Oversaw implementation of electronic health record systems, enhancing data accuracy and accessibility.
- Implemented compliance protocols ensuring adherence to healthcare regulations and standards.
- Facilitated communication between departments, fostering collaboration and enhancing patient outcomes.
- Led cross-functional teams to optimize workflow processes in health service administration.
- Analyzed performance metrics to identify areas for improvement in service delivery systems.
- Developed training programs for administrative staff, improving operational efficiency and service quality.
- Supported compliance efforts by addressing regulatory concerns and ensuring adherence to standards.
- Managed all aspects of accounting, budgeting, and financial reporting to ensure accurate financial tracking.
- Assisted with regulatory issues such as compliance.
- Monitored status of individuals with chronic health concerns.
- Tracked and evaluated statistical data on healthcare activities to make effective program decisions.
- Organized and managed contracts directly related to the strategic mission of the the healthcare system.
- Developed and maintained electronic record management systems to analyze and process data.
- Provided in-depth support to executive staff in regards to healthcare programs and administration.
- Coordinated activities with Warden to align planning processes with targeted project outcomes.
Nurse Manager, Behavioral Health Unit, Adolescent
Quail Run Behavioral Health
Phoenix, AZ
10.2016 - 02.2018
- Oversaw daily operations of behavioral health unit, ensuring compliance with regulations and standards.
- Coordinated interdisciplinary team meetings to address patient needs and improve treatment plans.
- Developed and implemented training programs for nursing staff, enhancing skill sets and patient care quality.
- Managed budgetary planning and resource allocation, optimizing operational efficiency within the department.
- Established performance metrics to evaluate nursing staff effectiveness and drive continuous improvement initiatives.
- Led crisis intervention strategies, fostering a safe environment for patients and staff during high-stress situations.
- Mentored junior nurses, providing guidance on best practices in patient care and professional development opportunities.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Supervised, directed, and motivated high-quality performance from nursing staff.
Circulating Nurse, Operating Room
Virginia Reginal Medical Center
Virginia, MN
05.2012 - 09.2016
- Coordinated patient care during surgical procedures, ensuring optimal safety and efficiency.
- Monitored vital signs and assisted with anesthesia administration throughout operations.
- Collaborated with surgical teams to maintain sterile environments and prevent infections.
- Facilitated smooth transitions between surgical cases by efficiently preparing operating rooms for subsequent procedures.
- Conducted pre-operative assessments to confirm patient readiness for surgery.
- Trained and mentored junior nurses on operating room protocols and best practices.
- Implemented process improvements that enhanced workflow within the operating room setting.
- Managed inventory of surgical supplies, ensuring availability for all scheduled procedures.
- Advocated for patient needs by communicating effectively with surgical teams and families.
- Reduced risk of infection by maintaining a sterile operating room environment through proper cleaning and equipment handling techniques.
- Increased patient satisfaction with preoperative care by thoroughly explaining procedures and addressing any questions or concerns.
- Adhered to strict protocols for medication administration during surgery, ensuring accurate dosages and preventing adverse reactions.
- Promoted a positive work environment within the operating room by fostering strong teamwork among all staff members involved in each case.
- Maintained comprehensive documentation of all surgical processes, enhancing communication among medical professionals involved in each case.
- Upheld strict standards for patient privacy, maintaining confidentiality of sensitive information at all times.
- Contributed to reduced surgical errors by consistently verifying patient information, site markings, and procedure details prior to surgery.
- Participated in quality assurance initiatives aimed at identifying areas for improvement within the operating room setting and implementing appropriate changes as needed.
- Sanitized, selected and organized instruments, equipment and supplies according to surgeon preferences.
- Collected, the labeled, and transported specimens and delivered to lab for testing.
- Prepped operating rooms to comply with environmental asepsis standards.
- Performed pre-operative assessments to prepare patients for surgery.
Registered Nurse, Labor and Delivery
Virginia Reginal Medical Center
Virginia, MN
05.2010 - 09.2012
- Monitored and assessed patient vital signs during labor to ensure maternal and fetal well-being.
- Administered medications and interventions according to established protocols, enhancing patient care quality.
- Collaborated with interdisciplinary teams to develop personalized birth plans for expectant mothers.
- Provided education on labor processes, pain management options, and postpartum care to patients and families.
- Implemented process improvements that reduced average delivery times while maintaining high safety standards.
- Provided emotional support and guidance to new mothers and families during labor, delivery and postpartum.
- Responded to emergency situations such as pre-eclampsia, early labor, and fetal distress.
- Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient, and attending to baby after birth.
- Supported physicians in both planned and emergency Cesarean section procedures.
- Assessed infant health directly after birth using APGAR and monitored health for a specified amount of time for any changes in status.
- Managed epidural analgesia infusions and monitored vital signs during labor and delivery.
- Coached new mothers with breastfeeding techniques, postpartum self-care and infant care to promote easier transition into motherhood.
- Aided with induction of labor for women suffering from complications such as pre-eclampsia.
- Coordinated care of low and high-risk laboring women of childbearing age and immediate stabilization of newborn following delivery.
- Assisted obstetricians and midwives with deliveries and cared for newborns directly after birth.
- Performed vital signs checks and administered vaccinations to infants following birth.
- Conducted comprehensive physical assessments and assisted with pain management.
- Facilitated smooth transitions between prenatal care, labor, delivery, postpartum care, ensuring continuity of care for patients.
- Maintained a safe and sterile environment, ensuring optimal conditions for successful deliveries.
- Educated expectant mothers on available pain management options during the birthing process while respecting individual preferences.
- Streamlined communication between healthcare providers, fostering a supportive atmosphere for patients and families.
- Participated in regular departmental meetings, providing valuable insight and suggestions for improvement.
- Provided emotional support to patients experiencing difficult births or pregnancy complications.
- Administered medications accurately and safely under physician guidance during labor induction or augmentation processes.
Student Instructor
Mesabi Range College
Virginia, MN
08.2010 - 05.2012
- Developed and implemented engaging lesson plans that incorporated multimedia elements for increased student interest and retention.
- Developed and implemented interactive lesson plans to enhance student engagement.
- Facilitated classroom discussions, encouraging critical thinking and collaboration among students.
- Enhanced students'' critical thinking skills through the use of challenging and interactive group projects.
- Provided one-on-one academic support, fostering personalized learning experiences for diverse learners.
- Led after-school tutoring sessions for students requiring extra assistance, improving their understanding of course material and boosting confidence.
- Served as a mentor for struggling students, offering additional support and guidance both inside and outside the classroom setting.
- Mentored new instructors, sharing best practices and resources to improve teaching effectiveness.
- Led workshops on educational technology integration, enhancing instructional delivery methods for peers.
- Established open lines of communication with parents/guardians through regular updates on student progress, addressing concerns promptly.
- Evaluated student performance through assessments, ensuring alignment with curriculum standards.
- Managed classroom behavior effectively, implementing clear guidelines and maintaining a respectful atmosphere conducive to learning.
- Navigated individual needs and supported intern development with flexibility in planning.
- Built comprehensive training modules for labor & delivery interns and gave ample opportunity to pursue external curricula.
Licensed Practical Nurse
Virginia Regional Medical Center
Virginia, MN
04.2009 - 05.2010
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Administered medications and monitored patient vital signs to ensure optimal health outcomes.
- Assisted in developing individualized care plans based on patient assessments and needs.
- Collaborated with interdisciplinary teams to coordinate patient care and improve service delivery.
- Educated patients and families on health management, medication use, and post-discharge procedures.
- Dressed and treated wounds to promote healing., provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
CNA
Virginia Reginal Medical Center Nursing Home
Virginia, MN
05.1998 - 06.2002
- Monitored vital signs, documenting changes in health status for nursing staff.
- Collaborated with multidisciplinary teams to develop personalized care plans.
- Educated residents and families on health management and wellness practices.
- Advocated for resident needs, fostering a supportive and responsive care environment.
- Assisted residents with daily living activities, ensuring comfort and safety.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Education
Associate of Science - Nursing
Mesabi Range Community College
Virginia Mn04-2009
Associate of Science - Nursing
Hibbing Community College
Hibbing, MN05-2010
Skills
- Clinical care
- Staff leadership
- Care oversight
- Patient coordination
- Clinical management
- Infection control
- Quality improvement
- Acute care
- Staff management
- Nursing staff supervision
- Staff management
- Strategic planning
- Recruiting and hiring
- Personnel management
- Budget preparation
- HIPAA requirements
- Healthcare team leadership
- Resource allocation
- Record Keeping
- Disease prevention education
- Record Keeping
- Treatment plan implementation
- Patient condition assessments
- Financial oversight
- Mentoring and coaching
Accomplishments
Received award in 2014 for Who's Who in American Nursing journal
Daisy award nominee
Phi Phat Kapa
Employee of the month
Safety Champion award
Certification
ACLS
BLS
RN
Timeline
Chief Nursing Officer
Select Medical
08.2025 - Current
House Supervisor
Select Medical
10.2022 - 08.2025
Registered Nurse, Cardiac Telemetry
Oro Valley Hospital
04.2020 - 10.2022
Health Services Administrator
Corr Health
02.2018 - 04.2020
Nurse Manager, Behavioral Health Unit, Adolescent
Quail Run Behavioral Health
10.2016 - 02.2018
Circulating Nurse, Operating Room
Virginia Reginal Medical Center
05.2012 - 09.2016
Student Instructor
Mesabi Range College
08.2010 - 05.2012
Registered Nurse, Labor and Delivery
Virginia Reginal Medical Center
05.2010 - 09.2012
Licensed Practical Nurse
Virginia Regional Medical Center
04.2009 - 05.2010
CNA
Virginia Reginal Medical Center Nursing Home
05.1998 - 06.2002
Associate of Science - Nursing
Hibbing Community College
Associate of Science - Nursing
Mesabi Range Community College